John, Contact MyHeritage direct. There are phone numbers and I think email is supp...@myheritage.com
Others have had refunds on complaint. MyHeritage tends to renew subscription without advance warning. Their support has improved though seems to have some way to go.
On the other hand, as Jennie says, it may not have been MyHeritage. Cathy Jennie Matheson wrote:
John Are you sure the email was definitely from MY Heritage not someone spoofing their email. Sounds more like the later to me. Jennie On Thu, Jun 21, 2018 at 5:19 PM, <johnbernac...@iprimus.com.au <mailto:johnbernac...@iprimus.com.au>> wrote: About an hour ago I received an update notice for MyHeritage software. I clicked on the update to ensure that my computer was protected with the latest patches. Very shortly afterward I received an email confirming a subscription to My Heritage. I did not want it. I did not see anything asking if I wanted a subscription. It was paid via PayPal even though I had not touched my PayPal account. I had not used a MyHeritage subscription for a very long time because I did not like MyHeritage. Their software was however still on my computer. I was short of time and am not tech savvy so I clicked on the software update to protect my computer from “backdoor” cyber attacks. With hindsight, it was a bit odd because I do not recall ever receiving software update notices from MyHeritage in the past. I am disgusted with MyHeritage and fear that they will eventually corrupt Millennia / Legacy. When I have time, I will try to delete MyHeritage software from my computer. Be warned! John
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