I wouldn't count on MyHeritage sticking to their promise of a discounted rate. I've had to make numerous phone calls all last year and then was harassed with 4 unsolicited phone calls from the same very pushy sales rep in MyHeritage last October until I stopped answering phone calls from myheritage. He was trying to sell me some package deal of 5 years, and of course, he was unaware of the discounted rate. I could go on with how my account was reverted to the basic level once again earlier this year, but my reason for posting is what has Legacy done about it? Does Legacy know about this?
Gloria On Wed, May 8, 2019 at 12:59 PM Hogrooter . <dgadam...@gmail.com> wrote: > I had a similar problem with MyHeritage forgetting about their earlier > subscription offer. After several attempts via email I finally called them > by phone. The first individual I spoke to appeared to be a basic customer > service agent who wanted me to renew at their full rates. After some > discussion he transferred me to someone who appeared to be more senior and > knew about the low lifetime subscriptions. The man confirmed my discounted > rate and said he had included this in my record for use in future years. > It took some persistence to get everything straight but did work out in the > end. (We will see what happens when my next renewal is due.) > > Regards, > > Dean Adams > > > <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail&utm_term=icon> > Virus-free. > www.avast.com > <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail&utm_term=link> > <#m_3550410901796054163_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2> > > On Wed, May 8, 2019 at 11:02 AM Ian Macaulay <macau...@icmac.ca> wrote: > >> I just found out the address. If you log in from a different machine >> you get a notice and it contains their snail mail addy.. So I now have it >> and it is now logged in my Address book. >> >> Ian >> >> -- >> ICMac Sales: Hobby consultant (1986r.) >> Office hours: 10:00 Am - 5:00 PM most days >> Macaulay Genealogy >> Family Matters >> Ian Macaulay of Carp, Ontario >> -- >> >> LegacyUserGroup mailing list >> LegacyUserGroup@legacyusers.com >> To manage your subscription and unsubscribe >> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com >> Archives at: >> http://www.mail-archive.com/legacyusergroup@legacyusers.com/ >> > > > -- > Dean > -- > > LegacyUserGroup mailing list > LegacyUserGroup@legacyusers.com > To manage your subscription and unsubscribe > http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com > Archives at: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ >
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