I get the same message lately, except it reads error 75.  I have not tried to 
reinstall legacy, one of the potential solutions.  I have done check and 
repair, restart computer, etc.

Sent from my iPad

> On Jul 18, 2020, at 6:00 AM, Wanda Garrett <wandagarrett...@gmail.com> wrote:
> 
> 
> hi
> 
> I can't seem to backup to the cloud. I get an error
> 
> "BackupError 503. Cannot open zip file"
> 
> How do I fix this?
> 
> Tks
> Wanda
> 
> 
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