Gloria, et al: I used Carbonite for many years. Their customer service and support is great and easy to reach. They were a great help when I needed to migrate my data to a new computer. One of the things that attracted me to Carbonite was the continual backup as I worked on documents. Over time, it seemed their practice changed and my modified computer files were not getting backed up immediately. I contacted Support to ask about this and was told that backups were done once every 24 hours. Since I don't leave my computer on overnight, I was manually telling Carbonite to back up files I modified before shutting down the computer.
Additionally, Carbonite does not automatically back up video files (MP4). You must individually select each one and add it to your backup. Carbonite also discontinued their feature of allowing mobile devices (phones and tablets) to be backed up as part of a subscription. Finally, Carbonite requires a separate subscription for each computer you want to back up. For these reasons, I switched to iDrive https://www.idrive.com/ two years ago. They offer 5 terabytes of backup storage for $69.95/year and unlimited devices, including mobile devices. They currently have a special offer of just $6.95 for your first year of service. Their service offers continual or scheduled backup, as well as many of the same things Carbonite offers. I have a desktop computer, two laptops, my tablet, and cell phone being backed up and have only used 5% of my allocated 5 terabytes. FYI, I have no affiliation with iDrive other than being a satisfied customer. I also use Dropbox, but mostly as short-term storage for items I need to access from anywhere or while in-transit awaiting transfer to one of my other computers. You can get an additional 500 MB of free storage at Dropbox for each person you refer and signs up for their own free account. As a result, I now have 8 GB of free storage at Dropbox. Dropbox, Google Drive, OneDrive (Microsoft) and others of this ilk are not true backup services. They are just cloud storage similar to an external hard drive, but on another company's servers. You must proactively choose to move files to any of those services to keep them backed up. They are similar to what you do if you use an external drive; the difference being your data is stored on another company's servers away from your home. The advantages being that you can access your data from any computer anywhere (which, by the way you can also do with Carbonite, iDrive, Backblaze, etc.) and, if your house burns down, your data is still protected. For this reason, some people use these cloud storage services for their genealogy software program database (Legacy, RootsMagic, Family Tree Maker, etc.), assuming the software supports such a configuration. It is good to have both a traditional cloud backup service like Carbonite, iDrive, Backblaze, etc. in addition to cloud storage. In fact, IT people advocate a 3-2-1 backup plan: * 3 copies of your backups, one copy on your primary computer * 2 backup copies on 2 different media (external hard drive, flash drive, cloud storage, CD, DVD) * 1 backup copy offsite (cloud storage, safe deposit box, someone else's home) * LOCKSS - "Lots of copies keeps stuff safe" They each have their place and purpose in our genealogy work. Robin McCarthy > On December 16, 2020 at 8:37 AM Gloria DeSousa <gdesou...@gmail.com> wrote: > > YAY! That's what I want to hear. Thank you Gary :-) Do you know if > there's a good reason to have DropBox's extended storage for a fee in > addition to Carbonite? I'm wondering what the perks are, if any. > Thank you, > Gloria > > On Wed, Dec 16, 2020 at 8:21 AM Gary 'n Mic McFall <garyand...@gmail.com > mailto:garyand...@gmail.com > wrote: > > > > My laptop went belly up several years ago. Carbonite > saved the day. Yes, it took a long time to restore the files to my new hard > drive, but I'll be forever grateful. > > > > Gary > > > > On Wed, Dec 16, 2020 at 7:15 AM Gloria DeSousa <gdesou...@gmail.com > > mailto:gdesou...@gmail.com > wrote: > > > > > > > Thanks Brian. I use Carbonite as my cloud > > backup paid service. Do you consider Carbonite* as one of the paid services > > you referred to? What do you use as backup? I store my media on the service > > and why DropBox sends me messages that it's full and no longer syncing but > > I don't know if it's worth paying the additional cost to have more storage > > on DropBox, and therefore drop Carbonite or have both. I also backup to a > > Toshiba external harddrive, that doesn't allow me to look at my files. This > > Toshiba harddrive was recommended by a computer repair person who also > > can't configure the hard drive to where I can open folders and files. *I > > have the lowest tier of Carbonite. It took over a week to download all the > > files from Carbonite to my computer when I had computer trouble, and why > > I'm shopping around. > > > > > > Thanks for all your tips and help! > > > Gloria :-) > > > > > > On Wed, Dec 16, 2020 at 1:34 AM Brian Kelly > > > <exma...@gmail.com mailto:exma...@gmail.com > wrote: > > > > > > > > > > There are several cloud backup/storage services: > > > > Some offer Free storage that is usually adequate for a > > > > Legacy Database > > > > but may not be sufficient if you also store your media > > > > backups on the > > > > service. My Media backup for example is a 2.7 Gigabyte > > > > file my Legacy > > > > Backup is only 10 Megabytes > > > > These offer free storage > > > > Dropbox > > > > OneDrive by Microsoft > > > > Backup and Sync by Goggle (Goggle Drive) > > > > > > > > They also have expanded storage for a fee. > > > > > > > > There are also a number of paid services which provide > > > > cloud based storage. > > > > > > > > For Dropbox, Goggle Drive and OneDrive there is a > > > > special folder on your > > > > local hard drive set up by the service/App. Files > > > > stored there are > > > > automatically synced to the cloud by the App. For those > > > > apps you only > > > > need to set your backups to use the special local > > > > folder and the App > > > > will send a copy to the cloud. > > > > > > > > Most of the paid services allow you to specify folders > > > > and/or files > > > > which the service will backup to the cloud. Designating > > > > your Legacy Data > > > > and Media folders in those services mean you can store > > > > your files and > > > > backups wherever you wish and the service will sync > > > > them to the cloud > > > > storage. > > > > > > > > Because those cloud storage services are syncing > > > > files/folders from your > > > > local hard drive there is no need to have a second > > > > backup to the cloud > > > > option once the legacy cloud storage shuts down. > > > > > > > > There is a suggestion to modify the backup to allow > > > > making backups in > > > > multiple locations, you can add your vote for this by > > > > submitting a > > > > suggestion using the Link on the Legacy Home Tab or by > > > > email to > > > > supp...@legacyfamilytree.com > > > > mailto:supp...@legacyfamilytree.com > > > > > > > > Brian Kelly > > > > > > > > On 15-Dec.-20 11:08 p.m., scjo...@optusnet.com.au > > > > mailto:scjo...@optusnet.com.au wrote: > > > > > > > > > > /I have been using Legacy Cloud, but as it is to > > > > cease, I am now looking > > > > > for recommendations for another cloud program. / > > > > > / > > > > > / > > > > > /I liked on the back up screen, it also asked if you > > > > wished to back up > > > > > to the cloud. Would it be possible to enter the link > > > > to another program > > > > > there?/ > > > > > / > > > > > / > > > > > /Many thanks/ > > > > > /Susan Jones/ > > > > > // > > > > > // > > > > > // > > > > > /Researching; Pegrum, Aitchison, Armstrong, Mewburn, > > > > Elliott, Crawford, > > > > > Haggis, Rafferty, Price, Gough, Pearman, Foley, > > > > Whitelaw, Loftus, > > > > > Frawley, Riddell, Watt, Hunter/ > > > > > > > > > > > > > > ------------------------------------------------------------------------ > > > > > Email sent using Optus Webmail > > > > > > > > > > > > > -- > > > > > > > > LegacyUserGroup mailing list > > > > LegacyUserGroup@legacyusers.com > > > > mailto:LegacyUserGroup@legacyusers.com > > > > To manage your subscription and unsubscribe > > > > http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com > > > > Archives at: > > > > > > > > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > > > > > > > > > > > -- > > > > > > LegacyUserGroup mailing list > > > LegacyUserGroup@legacyusers.com > > > mailto:LegacyUserGroup@legacyusers.com > > > To manage your subscription and unsubscribe > > > http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com > > > Archives at: > > > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > > > > > > > > > > > > -- > > No trees were harmed by sending this message, however a few million > > electrons may have been slightly inconvenienced. > > -- > > > > LegacyUserGroup mailing list > > LegacyUserGroup@legacyusers.com > > mailto:LegacyUserGroup@legacyusers.com > > To manage your subscription and unsubscribe > > http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com > > Archives at: > > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > > > > > -- > > LegacyUserGroup mailing list > LegacyUserGroup@legacyusers.com > To manage your subscription and unsubscribe > http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com > Archives at: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ >
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