How awful! Sorry can’t help re that email. 
Guess i‘m not subscribing to MH. Their business practices appear to be 
questionable 

H

Sent from my iPhone

> On Dec 31, 2023, at 8:56 AM, Gloria DeSousa <gdesou...@gmail.com> wrote:
> 
> Does anyone have the email of when Legacy was bought out by
> myheritage.com from many years ago? That email stated that as Legacy
> users our subscription fee would be $125 for our lifetime. Another
> Legacy user in the last few months asked the same question more or
> less but his value was even less than $125 that he remembered being
> promised.
> 
> Because I needed to change my credit card number for my MH
> subscription, I ended up not being able to do it on their website but
> instead had to be pestered by one of their sales agents on the phone
> that caught me at a bad time.  The agent kept saying that the
> agreement from long ago is no longer valid and out of frustration, I
> paid $747.50 and got locked in for 5 years. Each time I said no, I got
> another $50 gift certificate to use on MH. This agent promised elite
> customer support which I have gotten none of until I threatened MH
> with unethical business practices.
> 
> Thank you in advance,
> Gloria
> 
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