I have finally got my FT back! After clicking on practically every
file/folder on my laptop to try and get one of the Sample ones to open, I
finally did. But when I went through all the list my tree still wasn't
there. Then I just clicked on something to refresh the list of recent files
and the 3rd one was my tree! A box popped up to ask me to transfer stuff to
Legacy 10, and Voila!
Thank you all for trying to help me.

On Mon, 17 Jun 2024 at 14:11, Anne Hildrum <ahild...@gmail.com> wrote:

> At the bottom of my screen to the left (on my computer it looks like a
> magnifier) on the computer I have a search field where I can search my
> whole computer for whatever,
> if I search there for *.fdb I get a list of all fdb files I have on my
> computer.
>
> Anne
>
> På mandag 17. juni 2024 14.12.47 (+02:00), skrev sarah hughes:
>
> I do know my way around my computer, and that is a totally unnecessary and
> nasty thing to say. I did click on the link for lost files, but because I
> now don't have Legacy 9 or 10 on my computer there is no blue circle or any
> Legacy screen to find any files. I have often used the list of files before
> to find the right one, but when there is no legacy screen at all, that is
> impossible. I would have thought you would understand that.
> I have sent an email to support, and let's hope that they reply without
> any snide comments!
>
> On Mon, 17 Jun 2024 at 12:45, Cathy Pinner <genea...@gmail.com> wrote:
>
>> Sarah,
>> Go back to the article I mentioned before re finding a lost file. Here's
>> the link again.
>> <
>> https://legacyfamilytree.com/help-center/?a=I-lost-my-family-file---id--K-I9BVL_R5SkFN6sY2Vaeg>
>>
>>
>> It will be there somewhere. When you find it, since you don't seem to be
>> good at finding your way around your computer, put it in the Legacy
>> default folder for data where the Sample file is, since you seem able to
>> find that.   ...\Documents\Legacy Family Tree\Data\ folder.
>> Then set Options > Customise 1.2 to open your file automatically.
>> Save your data backup zips to a Google Drive folder and make sure you
>> know how to use your data backup with File > Restore File.
>> In the backup dialogue you will see you can set the folder for backups.
>> Cathy
>> > sarah hughes <mailto:sarahl...@gmail.com>
>> > Monday, 17 June 2024 7:33 PM
>> > I thought I saved it to Google Drive, but can't find it, and so am
>> > systematically going through every folder. I really do wish that when
>> > I had found my Legacy 9, I just stuck with it! Do you thing either
>> > uninstalling and reinstalling could help (tho I guess not), or
>> > restoring pc to earlier time might help?
>> >
>> > Thank you
>> >
>> >
>> >
>> > hpete...@cox.net <mailto:hpete...@cox.net>
>> > Monday, 17 June 2024 7:18 PM
>> >
>> > Sarah
>> >
>> > Are you using Windows 11
>> >
>> > If so, you files may be in the cloud.
>> >
>> > Just a thought
>> >
>> > Henry
>> >
>> > *From:*LegacyUserGroup <legacyusergroup-boun...@legacyusers.com> *On
>> > Behalf Of *sarah hughes
>> > *Sent:* Monday, June 17, 2024 5:48 AM
>> > *To:* Legacy User Group <legacyusergroup@legacyusers.com>
>> > *Subject:* Re: [LegacyUG] Tips for Updating to Legacy 10
>> >
>> > Hi
>> >
>> > Found my FT eventually, installed Legacy 10, but now I have no Legacy
>> > tree again! I wish I'd stuck with the old one. I went to the folder
>> > where I had saved it, and zilch! Only that silly sample file comes up.
>> > I did try restart but that didn't help. Should I uninstall it, and
>> > then reinstall it, or put PC back to an earlier time? I will also look
>> > through all the other emails re Legacy 10, and see if there is
>> > anything there to help me. Thank you
>> >
>> > On Thu, 13 Jun 2024 at 04:03, Cathy Pinner <genea...@gmail.com
>> > <mailto:genea...@gmail.com>> wrote:
>> >
>> >
>> >
>> > sarah hughes <mailto:sarahl...@gmail.com>
>> > Monday, 17 June 2024 6:48 PM
>> > Hi
>> >
>> > Found my FT eventually, installed Legacy 10, but now I have no Legacy
>> > tree again! I wish I'd stuck with the old one. I went to the folder
>> > where I had saved it, and zilch! Only that silly sample file comes up.
>> > I did try restart but that didn't help. Should I uninstall it, and
>> > then reinstall it, or put PC back to an earlier time? I will also look
>> > through all the other emails re Legacy 10, and see if there is
>> > anything there to help me. Thank you
>> >
>> >
>> >
>> > Cathy Pinner <mailto:genea...@gmail.com>
>> > Thursday, 13 June 2024 11:02 AM
>> > Legacy 10 has been released and is free for everyone. It has all the
>> > Deluxe features for free. It has the same look and feel as Legacy 8
>> > and 9. It has some new features and reports and tweaks to existing
>> > features and reports.
>> > The new features are listed on the renewed Legacy website. The full
>> > list is in this blog:
>> > <
>> https://news.legacyfamilytree.com/legacy_news/2024/06/the-new-legacy-family-tree-10-is-here-and-its-all-free.html>
>>
>> > It's advised to be running Windows 10 or Windows 11. Not all features
>> > are guaranteed to work on earlier Windows versions.
>> > Here's the things to do to make the process as trouble free as
>> > possible with some comments on where a few people out of the thousands
>> > who have updated have been encountering problems. Note it will
>> > overwrite Legacy 9. You can't run both versions as the settings are
>> > all locked to the same folder ...\Documents\Legacy Family
>> > Tree\_AppData\ folder 1. Run File > File Maintenance > check/repair on
>> > your files. You should be doing this regularly to keep your database
>> > healthy. 2. Verify that there are no broken media links. Tools>Media
>> > Relinker You can fix them in Legacy 10 but you need to know they
>> > weren't caused by the upgrade. 3. Backup your family file and media
>> > files. Preferably make sure you also have these backups off your
>> > computer either in a cloud or on external drive. 4. Download 10 from
>> > the website. Some people encounter problems because a) they make a
>> > typo when entering their email address, b) the email goes to spam or
>> > doesn't arrive. If it doesn't arrive try a different email address c)
>> > the link in the email doesn't work and they need to copy and paste the
>> > link to their browser.
>> > 5. Install 10 and enjoy. Some people encounter problems with the
>> > installation because their security software blocks it or part of it.
>> > Pausing the security software during installation solves that. If
>> > concerned you can go into Aeroplane mode/come offline for the
>> > installation. If there is any problem after installation RESTART your
>> > computer and it is usually solved. Have fun, Cathy
>>
>>
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