Re: Holly Wanless Cochran 4/15/2002 5:40 PM

Reminds me a bit of the problem I had on the 15th. Both Desc. Book and
Narrative were transposing the pictures of the husband and wife. Wife's
picture was placed with the husbands name and husbands picture appeared with
the wife's name.

I sent a bug report and closed Legacy. Later when I came back to the User
Group I had a response that said the responding individual had ran it on
five different people and no pictures were transposed.

I then again opened Legacy and ran both book reports and sure enough, this
time the husband and wife pictures were not transposed. I wrote it off to
whatever fate had determined but now I read that apparently others are
occasionally having unexplainable intermittent failures of a type now you
see it now you don't.

Ah yes.....looks like Legacy programmers have some difficult work to
undertake to discover why pictures are occasionally transposed or data is
missing then it is not missing.

As much as I like Legacy to date, I have this feeling that Legacy has some
problems (although different) but equally as serious as FTM. Currently it
would be an error on my part to attempt to print Legacy multiple reports and
trees for distribution because I would have to verify every entry on every
report, picture or data to be certain it wasn't dropped or transposed.

I have also encountered a few more problems that I have not reported or
mentioned on this forum - hoping that one of the upcoming builds will
correct them.

Can You imagine the programming staff not catching leaders on descendent
charts printing right through the pictures on descendent charts. That one I
reported two builds back and it is still there and repeatable.

Or how about this one also reported - the word parents and parents names
printing right on top of the bottom line of a box when the box option is
selected on descendent charts.

How obvious does a problem have to be before it is caught and corrected on
test runs before the release of a build.

Perhaps my critiques upset some of you long time dedicated and supportive
users. I truly regret that if such is the case. However, I am a very new
user of Legacy, having switched from FTM about 6 weeks, more or less, ago -
and I expect better of the Legacy programming staff when it involves the
very obvious type of failures.

I switched because of the attitude toward customers displayed by FTM along
with additional reasons, primary of which was when using Windows XP I
discovered that I could no longer print the second page and higher of
multiple page Text Items in book format. Of course FTM being what it is will
ignore the Problem until a new release is provided which they can charge
for. In the meantime I and others who used XP and multiple page text items
in a book were left without the ability to print books containing multiple
page text items.

Now I find with Legacy that I once again am extremely reluctant to print
reports of various types for distributions due to the uncertainty of what
will appear or not appear on the documents.

It is too early for me to make a decision, however I am beginning to
question my wisdom in making the switch to Legacy from FTM. I know
eventually FTM will correct the Text Item Multiple page failure but will
Legacy ever be able to correct a problem as intermittent as transposing
pictures on descendent books and narratives  or now you see it now you don't
data on a report.


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