Unfortunately, we don't have that error on our website. Here's the fix for it:
Error 20002, Lead Error, Invalid Bitmap handle Please go to our website at http://www.legacyfamilytree.com/helpJetServPk.asp and follow the steps there. In step 3, where it says to update Legacy, rather than just updating, do a complete uninstall and reinstall 1. Move your files in Legacy\Data, Legacy\Pictures and Legacy\Web out of those folders either onto a removable media (CD, floppy or ZIP disk) or to another folder outside of Legacy. I have a folder named "Legacy Saved" just for this sort of thing. 2. Uninstall Legacy through the Control Panel > Add/Remove Programs. 3. Go to the Legacy folder on your hard drive and delete the folder. Empty the recycle bin. 4. Restart your computer. 5. Reinstall Legacy and move the files you set aside back into the appropriate folders. Make sure when you do the install that you have *all* Windows programs closed, especially anti-virus or crash-guard type programs and any firewalls. They all have been known to cause problems with the download and/or install. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Rob Weiss Sent: Friday, November 05, 2004 1:26 AM To: [EMAIL PROTECTED] Subject: Re: [LegacyUG] run-time error '20002' Dee: Try this link: http://www.legacyfamilytree.com/Help.asp#SolutionsByNumber Rob ----- Original Message ----- From: "dmw246" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, November 05, 2004 4:51 PM Subject: [LegacyUG] run-time error '20002' > One of things I love about Legacy is the To Do list. Now, every time > I try to print or preview one, I get a message: > > Run-time error: '20002': > LEAD Error: Invalid bitmap handle > > When I click on OK, it closes the program. > > What can I do to fix this? I need To Do! I just downloaded Legacy > Deluxe. I don't remember if it was doing that before the download. > > Thanks, > > Dee > Legacy User Group Etiquette guidelines can be found at: > http://www.LegacyFamilyTree.com/Etiquette.asp > > To find past messages, please go to our searchable archives at: > http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ > > To unsubscribe please visit: > http://www.legacyfamilytree.com/LegacyLists.asp > Legacy User Group Etiquette guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ To unsubscribe please visit: http://www.legacyfamilytree.com/LegacyLists.asp Legacy User Group Etiquette guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ To unsubscribe please visit: http://www.legacyfamilytree.com/LegacyLists.asp
