Glenn, A multimedia backup doesn't open with the File > Restore Family File. You need to use WinZip or a similar compression program or Windows XP compression utility to extract the files.
Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of woodmansrus Sent: Monday, January 03, 2005 7:04 AM To: [email protected] Subject: Re: [LegacyUG] Problem restoring a family file Good suggestion. When I unchecked the hidden files option, I saw the file had a .dat extension. That is, the full file name was Woodman Family Backup.zip.dat. How in the world .dat extension got there I have no idea. I renamed the file, removing the .dat extension. Legacy restore was then able to "see" the file, and the restore process was completed, apparently without a hitch. But now another problem. When I try to restore the multimedia files, I get the error message "The zip file C:\Legacy\Data\Legacy Multimedia Backup.zip does not contain a Legacy Family File for restoring." The only option then is to cancel the process. I confirmed that my photos are not present on the new computer. Any other suggestions? Glenn Woodman ----- Original Message ----- From: "Glen Ballard" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Monday, January 03, 2005 1:10 AM Subject: Re: [LegacyUG] Problem restoring a family file > In Windows Explorer, click on Tools / Folder Options. Select the "View" > tab. Make sure that "Hide extensions for known file types" is unchecked > and > also make sure that the "Show hidden files and folders" radio button is > checked. Once you have done this, look at your .zip files and see what it > shows. > > > ----- Original Message ----- > From: "woodmansrus" <[EMAIL PROTECTED]> > To: <[email protected]> > Sent: Monday, January 03, 2005 12:15 AM > Subject: [LegacyUG] Problem restoring a family file > > >> I have a new computer and have been migrating files from my old computer > to >> the new one via a parallel data transfer cable. Prior to transferring my >> Legacy family file I backed it up in Legacy (both the family file and >> multimedia files). I re-installed Legacy 5.0 Deluxe on my new computer > with >> no problems and transferred my zipped backups over to the Legacy\Data > folder >> with no problem. The problem is that when I select File>Restore Family > File >> from the menu, and the "Select a Backed up Family File to Restore" dialog >> window opens up, no files are visible. I double-checked in Explorer to >> confirm that the files are indeed present and with a .zip extension. Any >> suggestions? >> >> Glenn Woodman Legacy User Group Etiquette guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ To unsubscribe please visit: http://www.legacyfamilytree.com/LegacyLists.asp
