Barbara, In step 3 of the download process, you have the choice to download a smaller file "Install from the Web" or the larger "Download Full Setup" file. You can only change it by going back to the website and going through the download process again.
Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Barbara Snow Sent: Friday, January 07, 2005 3:14 PM To: [email protected] Subject: Re: [LegacyUG] trouble updating Legacy to the latest build I don't understand what you mean when you say I probably have the install from web option... is there some place I need to change an option? It used to work; then it stopped working. Of course I'm connected to the internet, but installing from the web doesn't work because I don't get the password e-mailed to me. I have no spam blocker. ----- Original Message ----- From: "LegacySupport" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Friday, January 07, 2005 1:10 AM Subject: RE: [LegacyUG] trouble updating Legacy to the latest build > Barbara, > > You probably have the "install from the web" option. You need to make > sure > that you're connected to the internet and that you don't have a firewall > blocking access to our website by the installation applet. > > Make sure that you don't have a spam blocker that's trapped the email with > the password. > > Thanks for using Legacy. > > Sherry > Customer Support > Millennia Corporation > [EMAIL PROTECTED] > http://www.LegacyFamilyTree.com > > We are changing the world of genealogy! > > When replying to this message, please include all previous correspondence. > Thanks. > > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Barbara > Snow > Sent: Thursday, January 06, 2005 7:17 PM > To: [email protected] > Subject: [LegacyUG] trouble updating Legacy to the latest build > > I have Legacy on my laptop and desktop; I can get the current build on my > desktop, but for some reason have been unable to get a current build on my > laptop; the most current version I have there is Jan. 2004. I connect, > get > the Legacy 5.0 Update Setup box, but when I click "next" this message pops > up: "could not communicte with the network server. error 23.: So I went > on > line, thinking to download it from there. It asks for an e-mail address > to > which a password can be sent, but no password is sent to me. Please > advise. Legacy User Group Etiquette guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ To unsubscribe please visit: http://www.legacyfamilytree.com/LegacyLists.asp
