Please, can someone help me?

I have been asking for help from Support, only because every time I sent an e-mail to the users group it came back so must have been using the wrong address - hopefully I have the right address this time.

I purchased the Legacy 5.0 disc and installed it a few months ago and recently decided to add pictures but found I cannot get pictures into Legacy 5.0. I'm not sure if I have the correct link. The manual and tips refer to PICTURE CENTER (which says is a very easy way to link many pictures to many individuals) and to reach the picture centre choose - picture centre from the view menu. When I go to view I cannot find picture centre only picture locations through master lists.

Can someone tell me if I should have picture centre? How do I go about fixing my problem? What format the link should be in and where it should be?

Regards,
Paul

----- Original Message ----- From: "LegacySupport" <[EMAIL PROTECTED]>
To: "'Paul Lowry'" <[EMAIL PROTECTED]>
Sent: Saturday, April 02, 2005 3:00 AM
Subject: RE: Legacy Pictures



Paul,

I can't tell you any better than the article on our website at
http://www.LegacyFamilyTree.com/Tips.asp "Pictures, Sound and Video:
Multimedia Files" - that article has screen shots on how to do this, under
the section "Adding and Scanning Pictures"

If you ever plan to upload webpages with pictures, you shouldn't have spaces
in a file name. Don't use a "dot" - that confuses things because a "dot" is
used to set the file name extension apart. You can string the words
together or put a dash or underscore in between them. Take a look at the
section in the article above on "Meaningful Filenames for Pictures"


That article on our website is really excellent and very detailed for help
with working with pictures in Legacy.

Thanks for using Legacy.

Sherry
Customer Support
Millennia Corporation
[EMAIL PROTECTED]
http://www.LegacyFamilyTree.com

We are changing the world of genealogy!

When replying to this message, please include all previous correspondence.
Thanks.


-----Original Message----- From: Paul Lowry [mailto:[EMAIL PROTECTED] Sent: Thursday, March 31, 2005 5:45 PM To: LegacySupport Subject: Re: Legacy Pictures

Sherry,

Thanks for telling me what I'm probably not doing, but how do I navigate
from Legacy to My Pictures or from My Pictures to Legacy? I have tried to
link to my pictures but can't do it. Can you please spell it out for me? I
seem to have problems with folders.

I have studied the Legacy users guide, checked tips, help, Cd's etc and
there doesn't seem to be anything about linking to pictures, there's all
soughts of other stuff on pictures.

Our pictures have spaces between the first and second name does this make a
difference or should we have a dot or underscore?



Thanks for your help, Paul

----- Original Message ----- From: "LegacySupport" <[EMAIL PROTECTED]>
To: "'Paul Lowry'" <[EMAIL PROTECTED]>
Sent: Friday, April 01, 2005 8:33 AM
Subject: RE: Legacy Pictures



Paul,

Did you navigate to the folder(s) where your pictures are stored?  You
need
to navigate there - the program doesn't find them automatically.

Thanks for using Legacy.

Sherry
Customer Support
Millennia Corporation
[EMAIL PROTECTED]
http://www.LegacyFamilyTree.com

We are changing the world of genealogy!

When replying to this message, please include all previous correspondence.
Thanks.



-----Original Message----- From: Paul Lowry [mailto:[EMAIL PROTECTED] Sent: Thursday, March 31, 2005 2:31 AM To: LegacySupport Subject: Re: Legacy Pictures

Sherry,

I open the individuals information and click on picture, up comes picture
gallery for Verna Jean Treloar - [1026]

I then click picture and up comes load picture, but it doesn't have a
picture list, underneath there are folders:
c:\
picture.

I looked at Managing Picture, sound and Video Locations prior to emailing
you and have again checked it out, but cannot get it work.

I have not tried Legacy Pictures since upgrading to Legacy 5.0 and a
couple
months ago purchased a new XP computer.

Regards,
Paul


I have ----- Original Message ----- From: "LegacySupport" <[EMAIL PROTECTED]> To: "'Paul Lowry'" <[EMAIL PROTECTED]> Sent: Thursday, March 31, 2005 1:30 PM Subject: RE: Legacy Pictures


Paul,

What do you mean that no pictures are loaded?  Do you get the picture
list
to select a picture?  What happens when you select a picture?

There's an extensive article on our website at
http://www.LegacyFamilyTree.com/Tips.asp under "Pictures, Sound and
Video:
Multimedia Files".  Double check that you're correctly following the
steps
to link pictures.

Thanks for using Legacy.

Sherry
Customer Support
Millennia Corporation
[EMAIL PROTECTED]
http://www.LegacyFamilyTree.com

We are changing the world of genealogy!

When replying to this message, please include all previous
correspondence.
Thanks.


________________________________

From: Paul Lowry [mailto:[EMAIL PROTECTED]
Sent: Tuesday, March 29, 2005 9:39 PM
To: LegacySupport
Subject: Fw: Legacy Pictures



----- Original Message ----- From: Paul Lowry <mailto:[EMAIL PROTECTED]>
To: [email protected]
Sent: Tuesday, March 29, 2005 2:58 PM
Subject: Legacy Pictures


Hello Support,

How do I link pictures on the hard drive (My Documents\My Pictures) to
Legacy so I can select the pictures?

I go through the steps - Picture Gallery, Picture, but no pictures are
loaded.

Your help would be appreciated.

Paul












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