Ron, let me see if I understand you correctly.  First, you performed some sort 
of evaluation of Legacy and thought it to
be the product that best met your needs - so you paid ~$30 to buy it.  Then, 
you told Millenia that you thought there
was an important feature that they should implement.  Surprisingly, they 
responded back to you that they agreed.
Evidently that did not satisfy you so you pressed them for a deadline.  Again 
surprisingly, they accommodated your
request and gave you a "best guess" time estimate.  (I assume you were still 
not a member of their board at that point.)

Now, here we are "a year and a half" later and they've told you that your 
suggestion could not be implemented in the
"soon to be released" upgrade - and you're angry.  So now you want to reward 
these good people who did their best to
accommodate your wishes, by trying to sour the attitude of all the other users, 
or potential users, who generally are
satisfied with the value the product has delivered.

Ron, I'm sorry that you have chosen this venue to vent your selfish anger.  You 
have done a dis-service to all the other
listers.  The feature you talk about may be a very good one but that still 
doesn't give you the right to rant like this
on a public forum.  Move on to other products if you must but quit your whining 
on this public list.

I appreciate the people of Millenia for trying to help us see their future 
direction.  I think they have been more than
generous, and candid, in their personal interactivity with the members of this 
user list.  I hope the actions of people
like Ron don't succeed in stifling that.
Dennis


-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Ron Bernier
Sent: Thursday, August 25, 2005 10:17 AM
To: [email protected]
Subject: RE: [LegacyUG] V6 Features


Glen,

Your point is well taken.  However, first we were told a witness function 
would be in version 5.  It wasn't.  We were then told that the witness 
function was more involved than originally anticipated and thus did not 
make it into version 5. I appreciated Ken's explanation.  We were then told 
that there were still plans to include a witness function because Millennia 
considered this a very important feature.  Now, a year and half later, a 
new version of Legacy is on the horizon and a witness function still has 
not been included.  I totally agree that Millennia is adding the bells and 
whistles that will sell the most programs.  My complaint is that those of 
us who are interested in a witness function (and believe me, there are 
considerably more people than what you apparently think there are) have 
been strung along for more than a year and a half.  Millennia has every 
right to include the options that they feel will feed their bottom line. 
But at least be honest with the users.  Don't tell us a requested feature 
will be implemented and a year and a half later there is no sign of that 
feature nor does there appear to be any plan to offer that feature.  I 
would have moved on long ago if I had known that I would never see this 
feature in Legacy.
-- 
Ron Bernier


--On Thursday, August 25, 2005 8:50 AM -0700 Glen Ballard 
<[EMAIL PROTECTED]> wrote:

> Ron,
>
> I suspect that the programming efforts needed to put this feature in 
> would out weigh the cost benefit.  I don't know how many others are 
> clamoring for the Witnesses feature, but I would suspect it was far 
> less than had asked for the IGI search routine and other bells and 
> whistles that have been added.  They need to put programming efforts 
> in that will attract new users as well as please current users.  If 
> you are the only one who wishes this feature Or if you are one of a 
> small hand full, how would that benefit them???
>
> My two cents worth.
>
> Glen

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