Sherry,
The pertinent item on the referenced Legacy web page seems to be:
"PDF file created in Legacy is blank/can't be read in Adobe Acrobat
Version 7
"PDF files created in Legacy with a build date prior to 4 Feb 2005
cannot be read with Adobe Acrobat Version 7. Please update your Legacy
program. More information is available by visiting
www.LegacyFamilyTree.com/helpUpdate50.asp. "
When I navigate to that link, it gives instructions to update to the
latest build of Legacy. As noted in my original post, I am at the latest
build.
I went so far as to try to set up a Generic Printer as described for a
different PDF problem. The resulting report in the Preview looked like
junk the PDF file was still empty to Acrobat Reader 7.0.
There must be another answer!
Don
----- Original Message -----
From: "LegacySupport" <[EMAIL PROTECTED]>
This is a different problem than what Evert is experiencing. Help for
this
is at http://www.LegacyFamilyTree.com/Help.asp > Solutions by Error
Description in the section under PDF problems.
Adobe Reader v7 is still on their website - I just checked.
Thanks for using Legacy.
Sherry
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Susan
Daily
Sent: Thursday, October 06, 2005 8:28 AM
To: [email protected]
Subject: Re: [LegacyUG] [V6] Empty PDF Files
All:
My cousin, to whom I've sent PDF reports, had Adobe 7.0 on his
computer. He
was unable to see my reports. When he uninstalled Adobe 7.0 and
reinstalled
6.0, he was then able to see the Legacy PDF reports. (He does not have
Legacy on his computer.) I would suggest the problem has to do with
Adobe
7.0.
When I went to update to the latest Adobe file a few weeks ago (I was
at
4.0!), they were at 6.0, so I wonder if 7.0 has been removed from
their web
site due to problems like this? I use Adobe 6.0 (and Legacy Deluxe 5
latest
ver.)
Susan
On 10/6/05, Porter <[EMAIL PROTECTED]> wrote:
I've also experienced this. Adobe pages are blank and somethings
error
"fonts not set" or something to that effect. [Legacy ver. 6.0.0.66]
ditto [Adobe Reader 7.0] 6.04
Porter
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of
Evert van Dijken
Sent: Thursday, October 06, 2005 2:45 AM
To: [email protected]
Subject: RE: [LegacyUG] [V6] Empty PDF Files
I've reported this a couple of times for the Publication center. I've
also seen testers in the international groups report this problem.
It's ok on my computer if I choose English UK as a region in windows,
but any other region apart from one of the English regions gives
blank
pages in a pdf-report if I continue working on a saved book. It's ok
if you start a new book. If I save a book and load it again than I
get
blank pages.
Evert
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