Steve,

I just ran a 280 page Descendant Book report on a Pentium 150 in Version 5. It took less than 15 minutes to collect all the names and generate the report. The first thing you should see when you click the create button is a window to tell Legacy the file name to use for the report. It will not start the report until you have supplied that name.

If you did not see that window your Legacy2.usr file may be bad. Close Legacy go to the Legacy program folder and delete Legacy2.usr. Restart Legacy and try again.

Brian
Customer Support
Millennia Corporation
[EMAIL PROTECTED]
http://www.LegacyFamilyTree.com

We are changing the world of genealogy!

When replying to this message, please include all previous correspondence.
Thanks.



Steve Hayes wrote:
Yesterday I asked how long it should take Legacy to produce an RTF file.

I'd left it running with that little picture of the printer producing pages flat our for half an hour, and still no file.

I had two private replies from people who thought it must be something to do with my printer settings.

Printer settings?

Legacy should be able to produce an RTF file without a printer even being connected. For a long time I didn't have a printer connected. I used to print to PDF and e-mail them to my wife who printed them at work.

And, as I said, it produced a PDF file from the same data in less than half a minute. But when I tried to get it to print an RTF file, so I could edit it, it still had not produced anything after three hours. Next time I'll leave it running overnight, but I really would appreciate an answer from the Legacy support people -- how long should it take Legacy to produce an RTF file of about 130 pages?



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