Final Edition
2001-01-10

How the Internet sustained a strike

By Paul Andrews 
Seattle Union Record

A digital Joe Hill helped carry the torch for the Seattle newspaper strike. 

Economies of scale. Low barriers to entry. Reduced distribution costs. Creation of 
community. 

The Internet was the strike's silent partner. It was one of the best examples anywhere 
yet of the Net's power to unite people in a cause. With all the hoo-hah over 
e-commerce and dot-this 'n' that in recent times, the prodigious community-building 
powers of the Net had been all but obscured. The Seattle strike served notice that the 
Internet is a force for the common individual * one to be reckoned with in any 
organizational endeavor. 

Not only did the Net make possible the popular strike newspaper, the Seattle Union 
Record, it also knit the strikers together through e-mail updates, discussion lists 
and morale boosts. 

Ten, then 16, Macintoshes. Ethernet network hubs and cables. A DSL connection. A few 
hundred feet of office space. And a bunch of outraged newsies looking to sustain their 
craft. 

That was all it took to help get the Union Record rolling. 

A "To:" e-mail address field that grew to hundreds of names. That was all it took to 
help keep the strike spirit energized. 

The Union Record's name was an homage to a Seattle labor newspaper of the early 
1900s, when newspapers were put together with state-of-the-art technology tools of 
their day * typewriters and hot lead. Today's versions are word processors, html and 
Web servers. But the object was the same: producing high-quality journalism to remind 
readers that what counts in the process is people. 

Within hours of the Union Record's first Web posting at 4 a.m. on Nov. 21, managing 
editor Chuck Taylor was besieged by hundreds of congratulatory e-mails. 

The community's support gave a jolt of encouragement to the fledgling effort. Readers 
cared! Readers appreciated the experience, insight, polish and authority that came 
with original, professional journalism. Taylor was immensely gratified. "I'm 
astonished, given our modest beginning, that so many people responded," he wrote in a 
staff e-mail. 

Gradually, as the strike endured and people sensed a need to communicate, the e-mails 
started circulating. First among close friends, then on small lists. 

Eventually it fell to Times editorial writer O. Casey Corr to be Keeper of the List. 
Corr proved an even-handed moderator, circulating others' missives for comment while 
occasionally raising an issue or two on his own. 

"It just seemed natural because we were all accustomed to communicating that way from 
e-messaging and e-bulletin boards at The Times," Corr noted. 
When nerves frayed or spirits flagged, someone always came up with an encouraging 
e-mail to pass around. The mailing list provided an instant, no-holds-barred forum for 
airing frustrations as well as testing membership sentiment. Strikers got to hear each 
other out in ways not possible even in group meetings. In the process they got 
to know one another better and build a communality in purpose reminiscent of the 
college papers where many got their start in journalism. 

Without the electronic maypole to rally around, the strike might have dissolved in 
infighting and battle fatigue. 

It was all an experiment in New Journalism recalling Tom Wolfe's content revolution of 
the 1960s. Back then the issue was to tell the truth through new forms of prose. The 
Web's mission is to tell the truth through new forms of production and distribution * 
although Web content, too, is taking on its own distinctive flavor. 

Taylor saw the Union Record as an opportunity to prove that a Web newspaper had value 
on its own merits * not just as a derivation of a print version. "Most newspaper 
Web sites are an afterthought," he observed. He "wanted to turn the newspaper-Web 
paradigm upside-down." Taylor also wanted to show how, in the Web era, a 
geographically distributed newsroom could work. Most staff members filed stories from 
home computers and used Internet connections to e-mail them in for editing and 
processing. 

A top Web news executive told me over breakfast recently, "Newspapers have the local 
franchise. The head counts, the production values, the community's support." 
International and national news may e "commoditized" by the Web, he noted, but local 
news would always be the local newspaper's domain. 

To protect the local franchise, however, will require newspapers to leverage the 
efficiencies of the Internet as well. That process is still being ferreted out as 
online advertising and subscription models evolve. But the Union Record proved, if 
there was any doubt, that an online journal can differentiate from a traditional print 
newspaper while maintaining and even amplifying the high standards of professional 
journalism. 

A full archive of the Union Record's "daily miracle" is being compiled on CD-ROM. 

Paul Andrews is technology columnist for The Seattle Times. He can be reached at 
[EMAIL PROTECTED] .

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