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For optimizing our support quality we have introduced regional based support email addresses for all of our Products like announced in our PSD newsletter. This will help us to process your requests faster and provide more individual information. 1. For the regions Europe, Middle East and Africa (Support Team Paderborn [EMAIL PROTECTED] 2. For Asia Pacific Area (Support Team Shanghai and Jakarta) [EMAIL PROTECTED] 3. For North America (Support Team Boston) [EMAIL PROTECTED] For a faster processing of the mails and to prevent ping pong mails we please you to consider the following topics: * Use always the unique trouble ticket number which you will find in the subject of the replay to your mail, e.G. "[WNTT#: 2006021517000122] RE: NDC Problem / No reboot possible" * Always put the Product name followed by a rough description into the subject * Attach a detailed description of the problem * If there are already traces available attach them to the mail and give a hint when the problem occurred Sorry for all inconvenience! Kind Regards, Your PSD Support Team -- Wincor-Nixdorf GmbH - PSD11 Heinz-Nixdorf-Ring 1 - 33106 Paderborn - Germany Email: [EMAIL PROTECTED] Hotline: +49 5251 693 3674 Web: http://WWW.Wincor-Nixdorf.com/ ------------------------------------------------------------------------- This SF.net email is sponsored by: Splunk Inc. Still grepping through log files to find problems? Stop. Now Search log events and configuration files using AJAX and a browser. Download your FREE copy of Splunk now >> http://get.splunk.com/ _______________________________________________ Lesstif-discuss mailing list Lesstif-discuss@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/lesstif-discuss