Hallo,
you have used an invalid email address for your support request. Your mail 
haven't been forwarded. Please resend the mail. 

For optimizing our support quality we have introduced regional based support 
email addresses for all of our Products like announced in our PSD newsletter. 

This will help us to process your requests faster and provide more individual 
information.


1. For the regions Europe, Middle East and Africa (Support Team Paderborn 
 [EMAIL PROTECTED] 
  
2. For Asia Pacific Area (Support Team Shanghai and Jakarta) 
 [EMAIL PROTECTED] 
  
3. For North America (Support Team Boston) 
 [EMAIL PROTECTED] 
  


For a faster processing of the mails and to prevent ping pong mails we please 
you to consider the following topics:


 * Use always the unique trouble ticket number which you will find in the 
subject of the replay to your mail,
e.G. "[WNTT#: 2006021517000122] RE: NDC Problem / No reboot possible" 
 * Always put the Product name followed by a rough description into the subject 
 * Attach a detailed description of the problem 
 * If there are already traces available attach them to the mail and give a 
hint when the problem occurred 

Sorry for all inconvenience!

Kind Regards,

Your PSD Support Team
 
--
 Wincor-Nixdorf GmbH - PSD11
 Heinz-Nixdorf-Ring 1 - 33106 Paderborn - Germany
 Email: [EMAIL PROTECTED]
 Hotline: +49 5251 693 3674
 Web: http://WWW.Wincor-Nixdorf.com/

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