Try to remove historical rant and other childish expressions and add
a reference to valgrind.
---
src/bugreports | 60 +++++++++++++++++--------------------------------------
1 files changed, 19 insertions(+), 41 deletions(-)
diff --git a/src/bugreports b/src/bugreports
index be8253e..329b271 100644
--- a/src/bugreports
+++ b/src/bugreports
@@ -1,29 +1,7 @@
<h1>Reporting a Bug To The Libav Project</h1>
<p>
-First of all, please remember that all the developers working on Libav are
-volunteers, we are not paid for analyzing, debugging, fixing and answering
-bug reports. While we try our best to create high quality software and be
-responsive, if you should not get an answer, please consider the above and
-be aware of the fact that we receive many bug reports and the amount of
-time it takes to deal with them can be substantial. Nevertheless most issues
-get resolved, just please understand that there are no guarantees nor
-promises.
-</p>
-
-<p>
-<b>Before reporting a bug, please consider the following items</b>:
-</p>
-
-<p>
-Libav is in a state of perpetual development and we do not currently have the
-person power to backport fixes to official releases. As such, if you wish to
-query or report a bug, you must try with the <b>latest development branch</b>
revision of
-Libav to confirm the issue still exists.
-</p>
-
-<p>
-When writing your bug report, please include (uncompressed):
+When writing your bug report, please include:
</p>
<ul>
<li>What you were trying to accomplish (e.g., "I am trying to transcode
@@ -31,7 +9,7 @@ When writing your bug report, please include (uncompressed):
<li>The problem you encountered (e.g., "<code>avconv</code> crashed" or "The
output video was all green")</li>
<li>The exact command line you were using (e.g., "<code>avconv -i input.mov
- -an -vcodec foo output.avi</code>")</li>
+ -an -c:v foo output.avi</code>")</li>
<li>The full, uncut console output provided by
<code>avconv -v 9 -loglevel 99 -i </code> followed by the name of your
input file
(copy/pasted from the console, including the banner that indicates
@@ -72,11 +50,21 @@ info all-registers
</blockquote>
<p>
+If gdb seems not providing useful information please try to use
+<a href="http://valgrind.org";>valgrind</a> to trace possible memory
+corruption.
+</p>
+
+<blockquote>
+<pre>
+valgrind avconv <rest of command line>
+</pre>
+</blockquote>
+
+<p>
Once you have gathered this information, you can submit a report to the
<a href="https://bugzilla.libav.org/";>Libav bug tracker</a>. You
should provide all information so that anyone can reproduce the bug.
-Please do not report your problem on the developer mailing list:
-Only send bug reports there if you also intend to provide a fix.
</p>
@@ -97,29 +85,19 @@ your problem. In this case, please follow these steps:
"block_artifacts_after_seeking.mkv". We already have plenty of "bug.rm"
and "sample.avi" to choose from.</li>
<li>Upload the sample to the Libav FTP server. Note that our FTP server
- is write-only, as it would immediately get misused for warez trading
- otherwise. Do not let this confuse you. Even though you cannot see the
- stuff you upload, it will be there and the Libav developers will have
- access.
+ is write-only in order to prevent abuses. Do not let this confuse you.
+ Even though you cannot see the file you uploaded, it will be there and
+ the Libav developers will have access.
<ul>
<li>Log into upload.libav.org with an anonymous FTP login.</li>
<li>cd -> incoming</li>
<li>Create a new directory.</li>
<li>cd -> your new directory</li>
<li>Upload a brief text file describing the sample and what is wrong.
- <b>This is important!</b> If you leave out the text file, your
- sample will most likely be deleted without further examination.</li>
+ <b>This is important!</b> If you leave out the text file it would
+ be harder for us to figure out where to archive it.</li>
<li>Upload the sample.</li>
</ul>
</li>
<li>Email the list and indicate the location of the sample.</li>
</ul>
-
-<p>
-<b>Important: Movie files which have been compressed (rar,7z,gzip,...) will be
-deleted without being examined unless they are raw RGB/YUV/PCM.</b>
-<b>Furthermore movie files uploaded to services like megaupload, rapidshare or
-any other similar service will be ignored. We are not willing to spend our
-time fighting with this ridiculous, bloated and spam-filled crap.</b>
-</p>
-
--
1.7.8.rc1
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