(http://www.reason.com/hod/js011306b.shtml) 

Inside the Puzzle Palace
A Reason interview with NSA whistleblower Russell  Tice 
_Julian Sanchez_ (mailto:[EMAIL PROTECTED])  



In December, New York Times reporters James Risen and Eric  Lichtblau 
commandeered the news cycle with the _revelation_ 
(http://www.nytimes.com/2005/12/16/politics/16program.html?)  that President 
Bush had  approved a program of 
warrantless wiretaps of domestic-to-international  communications by the 
super-secretive National Security Agency. Days later, they _disclosed_ 
(http://www.truthout.org/docs_2005/122405A.shtml)  that the NSA's electronic  
eavesdropping 
may have been far more extensive than initial reports suggested,  involving the 
harvesting of enormous volumes of telcommunications data for  analysis. 
One of their sources was former NSA insider Russell Tice, who  earlier this 
week _told ABC News_ (http://abcnews.go.com/WNT/Investigation/story?id=1491889) 
 that the  communications of millions of Americans might have been vacuumed 
up in one of a  number of classified NSA programs. "If you picked the word 
'jihad' out of a  conversation," Tice explained, "the technology exists that 
you 
focus in on that  conversation, and you pull it out of the system for 
processing."  
_Critics say_ 
(http://www.cbsnews.com/blogs/2006/01/11/publiceye/entry1202098.shtml)  Tice is 
a paranoid,  embittered by his May 2005 firing from the 
agency. Tice says he's a  whistleblower who was punished for speaking up—and 
now 
wants to make sure  Congress hears what he has to say about what he believes 
are 
unconstitutional  activities carried out in the name of the War on Terror. 
The programs that have  been made public so far, according to Tice, are just 
the 
tip of the iceberg.  Assistant Editor Julian Sanchez spoke with Tice—and 
anyone else who may have  been listening—by telephone this week.  
REASON: You've described technologies capable of sifting  through vast 
numbers of communications and pinpointing very specific information  that 
intelligence analysts are looking for. What can you say about how that kind  of 
technology is being used?  
Tice: I can't say how an intelligence agency uses it,  because that would be 
classified. Then the FBI would have shackles and cuffs  waiting on me real 
soon, so I have to be careful what I say. But we can talk  about the 
technologies 
and we can use hypotheticals and we can use wiggle words.  
If you wanted to, you could suck in an awful lot of information.  The biggest 
constraint you're going to have is the computing power you need to  do it. 
You need to have some huge computers to crunch that kind of stuff. More  than 
likely you're talking about picking it up in a digital format and analyzing  it 
depending on how the program is written depending on whether it's audio or  
digital recognition you're talking about, the computing power is phenomenal for 
 
that sort of thing. Especially if you're talking about mass volumes, if 
you're  talking about hundreds of thousands of, say, telephone communications 
or  
something like that, calls of people just like you and me, like we're talking  
now.  
Then you have things like, and this is where language  specialists come in, 
linguists who specialize in things like accents and  inflections and speech 
patterns and all those things that come into play. Or  looking for key phrases 
or 
combinations of key words within a block of speech.  It becomes, when you add 
in all the variables, astronomical.  
REASON: Do you have a sense of the scale that's possible, how  many phrases 
and conversations it might be possible to filter?  
Tice: Technically it's limitless. It's like, you know  what a _Boolean logic_ 
(http://en.wikipedia.org/wiki/Boolean_logic)  line is?  [Yes.] Think of a 
Boolean logic line with these sorts of parameters in  your normal Boolean, 
built 
on these filtering parameters. As long as the  software is designed to handle 
however long the Boolean string is in this case,  then you have the computing 
power and the other equipment to crunch the  information to put it through the 
filtering process. Technically you can do as  much as you want. It's going to 
cost you a lot of money and you're going to have  to buy some big computers 
and other equipment, bit synchronizers and that sort  of thing, monitoring 
error rates.  
You have to be careful to overdo it, because if you overdo the  situation, 
you'll saturate your _bit error rate_ 
(http://en.wikipedia.org/wiki/Bit_error_ratio) . So in our hypothetical 
situation,  you could write a program to do 
this, but you wouldn't be able to filter enough,  say. Ultimately you would 
have 
to tweak it over time; you would analyze what  your output was and say "no, 
we're getting too much garbage, so we need to focus  on this particular filter 
or 
this particular item, to be able to winnow it down  to where you want it to 
be."  
You run the risk the other way of omitting information you may  have wanted, 
which is where you need specialists, who know exactly the  information you 
want, to work with the software engineers and the language  specialists to make 
sure that everyone's working in sync so that you get the  what you want. 
Normally a linguist or a software engineer isn't the intelligence  analyst or 
intelligence specialist who knows the nitty-gritty of the  intelligence or the 
information you're looking for.  
REASON: There's always a problem looking for low-frequency  events in a large 
population, even with a very good filter. How big a problem do  you think 
false positives are?  
Tice: It's going to be a huge problem. Huge. That's going  to be your number 
one concern insofar as false positives are ultimately your  error rate. The 
ultimate goal, more than likely in our hypothetical scenario, is  to filter 
this 
thing down enough so that you can put it into human analysts'  hands. The 
ultimate filter, the ultimate computer, is the human brain.  
REASON: How can you minimize that problem in a system like  this?  
Tice: Some sort of a built in quality control, and  automate that as much as 
you possibly can. So you're always analyzing the output  of this and tweaking 
it as much as you can. The key in this sort of processing  is to get the 
machines and the computers to do as much of it for you as you can  as 
effectively 
as you can. Garbage in, garbage out. So all your players have to  be working in 
sync to get something like this together.  
REASON: Do you see a shift in signals intelligence toward  more intensive 
computer filtering, so there's more and more information  processed, but less 
seen by human beings?  
Tice: I've thought about this for a while, and as I said,  I can't tell you 
how things are done, but I can foresee it, especially with what  we've seen 
now. We're finding out that NSA conducted surveillance on U.S.  citizens. And 
FISA could have been used but wasn't, was sidestepped. No one even  made the 
attempt to see if they had a problem they could have fixed through  FISA.  
That would lead one to ask the question: "Why did they omit the  FISA court?" 
 
I would think one reason that is possible is that perhaps a _system already 
existed_ (http://www.nsawatch.org/echelon.html)  that you could do this  with, 
and all you had to do is change the venue. And if that's the case, and  this 
system was a broad brush system, a _vacuum cleaner_ 
(http://www.salon.com/opinion/feature/2005/12/20/surveillance/index_np.html)  
that just sucks  things up, 
this huge systematic approach to monitoring these calls, processing  them, 
and filtering them—then ultimately a machine does 98.8 percent of your  work. 
What you come out with from a haystack is a shoebox full of straw. Once  you 
have that, you have people that can look at it.  
Now here's an interesting question: If this approach was used,  and hundreds 
of thousands if not millions of communications were processed in  that manner, 
and then if and when the truth ever came out, a lawyer—and I think  lawyers 
are going to be arguing semantics in this case—the argument could be  made, 
well, if a machine was doing the looking and the sucking in, it doesn't  matter 
because that's not monitoring until a human looks at it.  
REASON: What prompted you to step forward now?  
Tice: Well, I've known this for a long time and I've kept  my mouth shut...  
REASON: You're referring to what James Risen calls "The  Program," the NSA 
wiretaps that have been reported on?  
Tice: No, I'm referring to what I need to tell Congress  that no one knows 
yet, which is only tertiarily connected to what you know about  now.  
REASON: What aspect of that, within the parameters of what  you're able to 
talk about, concerned you?  
Tice: The lack of oversight, mainly—when a problem arose  and I raised 
concerns, the total lack of concern that anyone could be held  accountable for 
any 
illegality involved. And then these things are so deep  black, the extremely 
sensitive programs that I was a specialist in, these things  are so deep black 
that only a minute few people are cleared for these things. So  even if you 
have a concern, it's things in many cases your own supervisor isn't  cleared 
for. 
So you have literally nowhere to go.  
REASON: So there's a problem of inadequate channels of  communications to 
raise concerns?  
Tice: Yeah, zero channels of communication because you're  talking about 
information so closely held that even within a large organization  like the 
Agency, only a handful of people may know. The director would know,  maybe the 
deputy director, the chief of security, maybe one level-supervisor,  maybe my 
own 
supervisor—and these are all management people. And then you have  one person, 
me, the worker bee who does the work, writes the reports, goes into  the 
field, does the liaison work, makes the phone calls. I was the nitty-gritty  
detail 
guy.  
REASON: What about the _Intelligence Community Whistleblower Protection  Act_ 
(http://www.pogo.org/p/government/go-050402-whistleblowerB.html#intellagencies
) ?  
Tice: The interesting thing about the ICWPA that came up  in my case, the NSA 
put it right in bold print: They said even if Mr. Tice made  a protected 
disclosure under the ICWPA, there is no provision in the ICWPA to  punish or 
hold 
responsible the agency doing the retaliation, in this case the  NSA. So even 
though the law says it's protected, there's no teeth in the law to  do anything 
to the NSA. So they can screw you over with impunity, and even if  someone 
did determine you had a claim, there's nothing there to punish them. In  the 
writeup I had, they showed their contempt for that in the way they wrote up  
the 
piece of nonsense in their defense. The ICWPA as far as I know has only had  
something like two disclosures in the years it's been in existence. You know  
why? Because any intelligence officer knows if you do this, your career is 
done.  They will find something to use to revoke your security clearance, which 
is 
what  they did with me, which destroys your career in the intel field, makes 
you  unemployable forever. I will never be an intelligence officer ever again; 
I will  never be able to work as a contractor for a firm that does 
intelligence  community contracts.  
REASON: What would you like to see Congress do?  
Tice: Pass some laws with some teeth. Congress is real  quick to say "oh, 
this is intelligence and we don't want to compromise their  methods." Well, 
fine. 
But they have the mechanism in [Equal Employment  Opportunity] to discuss 
things. My case could very easily be, and was easily,  discussed in an 
unclassified manner, as to their reasons for firing me. It's  disingenuous on 
their part 
to throw out that national security nonsense because  they don't want to give 
up their power to screw people over; it's a means of  intimidation.  
REASON: What action would you have them take about the  programs that concern 
you?  
Tice: I'd like for there to be some internal... First of  all, I don't want 
this stuff to leak out. I'm not going to tell you or anyone in  the press 
anything that's classified, especially about these programs. Because  for the 
most 
part they're extremely beneficial to the security of our citizens,  programs 
that are worth their salt. The problem is that you can have abuses  within that 
system, and there's no oversight. So ultimately what we need is some  adult 
supervision of these programs, maybe some bipartisan group of senior  
intelligence elders who've retired from their normal intelligence jobs. These  
senior 
officials could be on a senior advisory review board to deal with these  sort 
of things in an unbiased, non-partisan manner in a very tightly-held way,  but 
nonetheless look at these cases and act as some sort of judge as to how  
things need to be addressed.  
REASON: Are you at all sympathetic to claims that the New  York Times' 
reporting on NSA surveillance may have harmed national security?  
Tice: In my case, there's no way the programs I want to  talk to Congress 
about should be public ever, unless maybe in 200 years they  want to declassify 
them. You should never learn about it; no one at the  Times should ever learn 
about these things. But that same mechanism  that allows you to have a program 
like this at an extremely high, sensitive  classification level could also be 
used to mask illegality, like spying on  Americans. And spying on Americans is 
illegal unless you go to a FISA court.  It's the job of the FBI to conduct 
operations against Americans with the proper  court warrants—not that I have a 
very high opinion of the FBI.  
With [James Risen's] book, someone has come across, and  basically reported, 
a crime. It just so happens that somebody put some  super-duper clearances on 
it to mask the fact that a crime was being committed.  Now we're claiming 
after the fact, to do some damage control, that "oh no, now  the terrorists 
know." 
Come on, let's be rational about this. Do we think that  the terrorists are 
just plain stupid? Do we think that, especially after 9/11,  the terrorists 
aren't smart enough to think that maybe the United Statesmight be  interested 
in 
the communications they conduct and how they conduct them? Even if  you 
believe there's some negativity in that information coming out, which I  think 
is a 
totally disingenuous claim, but even if you think there's some merit  to that, 
when you weight it against the fact that you're breaking the  constitutional 
rights of American citizens, the scale on the right side  incredibly outweighs 
any claim on the other side.  
REASON: How scrupulous is the general culture of the NSA  about avoiding 
spying on Americans?  
Tice: As a signals intelligence officer, kids who go  right out of college 
and work for the NSA, this is drilled into you, especially  when you're young: 
You will not do this. This is number one of the NSA's Ten  Commandments: You 
will not spy on Americans. Even after you've had all those  introductory 
briefings when you're a new employee, for the rest of your career,  at least 
twice a 
year they call you in for a briefing, and this is always  covered. "You will 
not do this," they shake their fingers at you. "If you do  this you can be 
thrown in jail." And all of a sudden you find out the people  who've been 
shaking 
their fingers are doing what they're telling you is against  the law and 
coming out with some cockeyed nonsense excuses for why everything's  OK. It's 
sort 
of like having your parents drill it into you not to smoke  cigarettes or do 
drugs or whatever, and then after you're a good little boy  coming home from 
school at 15 and finding your parents out on the balcony doing  all that.  
Fear rules the day right now. For the most part, people know,  NSA employees 
know, that this is wrong, that this is illegal. In many cases they  feel 
betrayed by their own leadership, by [former NSA Director Gen. Michael]  
Hayden, 
[NSA Director Lt. Gen. Keith] Alexander, and by [Deputy Director] Bill  Black.  
And the president—I'm a Republican, I voted for this guy. I've  always given 
him the benefit of the doubt. I didn't like the PATRIOT Act; I  don't like a 
lot of what I've seen. But I've always felt that this president, in  his heart, 
felt he was doing his best to protect the American people. I thought  
PATRIOT, and throwing the key away on Jose Padilla, were unconstitutional, but  
I've 
always given him the benefit of the doubt. I'm certainly hoping that he's  
been misled, and that if a broad-brush approach was used that the president  
wasn't aware of it or didn't understand the ramifications, that hundreds of  
thousands if not millions of Americans could have their rights violated. But if 
 
that happened and the president knew totally the extent of it, and everything  
we're hearing now is just damage control from the White House... Well, some 
time  ago, we impeached a president for cheating on his wife, which as far as 
I'm 
 concerned should've been between his family, his wife, and if he believes in 
one  his God upstairs. When it comes to high crimes and misdemeanors, 
knowingly and  willingly doing this and then being arrogant about it and saying 
we're 
 going to continue doing it—I would certainly think falls into that category 
of  high crimes.  
REASON: Some _polls_ (http://abcnews.go.com/Politics/story?id=1490715)  
suggest that most citizens aren't terribly  concerned about these programs.  
Tice: People think it's not going to affect them. They  think it's against 
the bad people, it's to protect our national security. Maybe  it's against the 
law, but it's just the bad people, just to keep the terrorist  from blowing up 
my neighborhood dam. But if those people find out it was  hundreds of 
thousands or millions, and they were swept up into it and the  government was 
listening to their conversation of their doctor.... Now all of a  sudden it 
affects 
them personally. Right now I don't think people see how it  affects them. 
Though 
even if it were just these few thousand people that have  been talked about, 
nonetheless it's wrong. There's no reason the two thousand  warrants could not 
have been done through the FISA court. The question is: Why  wasn't it done?  
    
_Julian Sanchez_ (http://abcnews.go.com/2020/story?id=126119)  is an 
assistant editor of Reason.  He lives in Washington, D.C.
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