https://bugs.freedesktop.org/show_bug.cgi?id=38441
--- Comment #8 from N. de Vos <[email protected]> 2011-10-13 06:10:21 PDT --- (In reply to comment #5) > I never said that we do not want to fix it. I added Noel into CC who has the > capabilities to fix it. Though, I am not sure how he is busy with other > important work. > > I want to set the severity and priority correctly. The bug has been there for > a > year and only two people complained about it. I understand that the bug is > really annoying for you but there are many bugs that are annoying for bigger > groups of people. The number of developers is limited and we can't fix all > bugs > immediately. > > The bug does not affect 99.99% of users, so it can't block the release! To add weight to this bug I will also respond. Our clients are also affected by this bug and are unable to use LibreOffice with our product. We enable our clients to use OpenOffice (and LibreOffice if we could) to write letters and save them in our application. About severity: this bug is more than annoying: it is blocking and there is no workaround. IMO it completely bricks the oleautomationbridge. About the number of people complaining: 1) it is already reported, so why should anyone bother to create a new emailaccount to only post a "me too!" comment? For OpenOffice it is already reported multiple times, see comment #1 and this link: https://issues.apache.org/ooo/show_bug.cgi?id=117885, also see http://www.oooforum.org/forum/viewtopic.phtml?t=121909 http://www.oooforum.org/forum/viewtopic.phtml?t=122280 http://www.oooforum.org/forum/viewtopic.phtml?t=117309 www.oooforum.org/forum/viewtopic.phtml?t=122848 . The only reason I registered is because I get the idea that the LibreOffice developers think to lightly about this bug. 2) not everyone knows about this place And to be honest: 3) Automation at this level is mostly used in corporate environments, and OOo\lo is not big there in comparison to MS Office. We have hundreds of clients and I think only a handful use OOo\lo and only two of them use it with our product (and 100% of them complained about this bug :) ). 4) Automating OOo is extremely difficult compared to Microsoft Office. The api is hard to use and documentation is hard to find. Furthermore the OLE bridge which enables native coders (C, Delphi) to access LibreOffice seems to be the black sheep of the OOo developers community. For instance the bug https://bugs.freedesktop.org/show_bug.cgi?id=39740 gets highest priority and critical severity, just for a borderline not showing, but this blocker bug is (several times!) downgraded to major. So when I only have a small amount of customers using our OOo module and I see that lo developers downgrade a blocker bug to major severity, why would I bother to comment? Dropping OOo/lo support is much cheaper and easier. And I'm probably not the only one thinking like this. Don't take this the wrong way, I find OOo/lo to be a nice product and although the API is very difficult en poorly documented, I still had some fun implementing it. But I just have the feeling that this bug is not taken seriously. Which hinders developers who maintain code that employs the bridge and which causes future developers to walk away. -- Configure bugmail: https://bugs.freedesktop.org/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are the assignee for the bug. _______________________________________________ Libreoffice-bugs mailing list [email protected] http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
