https://bugs.documentfoundation.org/show_bug.cgi?id=159951
Bug ID: 159951
Summary: Crashes immediately at startup of every component on a
brand new Win11 notebook
Product: LibreOffice
Version: 7.4.6.2 release
Hardware: All
OS: Windows (All)
Status: UNCONFIRMED
Severity: minor
Priority: medium
Component: LibreOffice
Assignee: [email protected]
Reporter: [email protected]
Description:
After a first fresh of version 7.6.5 install on a new Asus Zenbook with Win11
Home on startup the Libre Office Banner shortly shows up than disappears.
Deinstalling, removing the user context and installing the older version
7.4.6.2, which runs fine on all other of my computers (Win10 Pro, Win 7 Pro)
behaves the same way. The event log for this attempt is
Name der fehlerhaften Anwendung: soffice.bin, Version: 7.4.6.2, Zeitstempel:
0x6402696f
Name des fehlerhaften Moduls: ucrtbase.dll, Version: 10.0.22621.2506,
Zeitstempel: 0x097c794c
Ausnahmecode: 0xc0000409
Fehleroffset: 0x000000000007f61e
ID des fehlerhaften Prozesses: 0x0x2988
Startzeit der fehlerhaften Anwendung: 0x0x1DA6A86355BB293
Pfad der fehlerhaften Anwendung: C:\Program
Files\LibreOffice\program\soffice.bin
Pfad des fehlerhaften Moduls: C:\Windows\System32\ucrtbase.dll
Berichtskennung: af391707-31ca-4f7c-8f5c-eb654b3839bd
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:
The portable version 7.5.7 (MultilingualStandard) seems not to be affected.
I wonder why a 64bit version checks fpr dlls in System32 anyway.
Steps to Reproduce:
1. Just start soffice.exe or scalc.exe or whatever component
2.
3.
Actual Results:
Splash screen shows up shortly then disappears
Expected Results:
Porgram starts up and is useable
Reproducible: Always
User Profile Reset: Yes
Additional Info:
I understand that the module reported to be in error, ucrtbase.dll, is not
provided by Libreoffice. There are some, even rather old, reports regarding
Libreoffice problems in connection with this dll, but the version
10.0.22621.2506 seems to be almost the newest available, and there seems to be
no indocation of a corrupted file.
Anyway, if a dll is vital for the overall functionality of Libreoffice, the
sotware package should provide its own version.
--
You are receiving this mail because:
You are the assignee for the bug.
