https://bugs.documentfoundation.org/show_bug.cgi?id=162719
Bug ID: 162719
Summary: Installation fails: "the function you are trying to
use is on a network resource that is not available"
Product: LibreOffice
Version: 24.8.0.3 release
Hardware: x86-64 (AMD64)
OS: Windows (All)
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: Installation
Assignee: [email protected]
Reporter: [email protected]
Bug reported by a user on Reddit:
https://www.reddit.com/r/libreoffice/comments/1f4poix/678210_downloads_of_libreoffice_248_in_the_first/
1. Download 24.8.0.3 for Windows x64, Norwegian
2. Run the msi
3. (Windows installer starts up, "Preparing to install")
4. (Installation UI starts up.)
5. Press Next.
6. Choose installation type: Standard installation
7. Choose to enable creation Make desktop shortcut.
8. Press Install.
9. (Installer starts working.)
10. (UAC prompt asks me to allow changes.)
11. Press Yes in UAC dialog
Expected results:
Installation should now run and conclude.
Actual Results:
12. Installer starts working.
13. "Checking for free space" or something.
14. The progress bar works it way up to about 60 or 70 %
15. Status changes to "Removing programs".
16. Message pops up, saying something like "The function you are trying to use
is on a network resource that is not available. Press OK to retry, or type an
alternate path to the folder containing the installation package target.msi in
the box below." - followed by a folder path which defaults to my temp folder.
17. When I press cancel I get something like "Error 1714. Unable to remove
previous version of LibreOffice 24.8.0.3. Contact technical support."
18. Finally the installation wizard says "Installation wizard complete. Wizard
was cancelled before LibreOffice 24.8.0.3 completed installation. System is not
changed. If you want to complete the installation you can start the wizard
again. Click Done to close the wizard."
Text is in norwegian, translated by me, so the exact wording in the english
version of Windows would probably be somewhat different.
Notes:
* Trying to select different msi files for different installers for LO I have
around does nothing. I am unable to find a file called target.msi anywhere on
my machine.
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