https://bugs.documentfoundation.org/show_bug.cgi?id=163810
Bug ID: 163810
Summary: Insert > Media > Scan > Select Source not working
Product: LibreOffice
Version: 24.8.2.1 release
Hardware: x86-64 (AMD64)
OS: Linux (All)
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: Writer
Assignee: [email protected]
Reporter: [email protected]
Description:
Scanner not found when using Ubuntu 22.04.5 LTS and LibreOffice 24.8.2.1.
Steps to Reproduce:
1.turn on scanner
2.open LibreOffice Writer
3.Select Insert > Media > Scan > Select Source
4.Open "device used" drop list
Actual Results:
The "device used" list is empty, no scanner available to pick
Expected Results:
Scanner should have been listed in "device used" drop list and should then be
selectable.
Reproducible: Always
User Profile Reset: Yes
Additional Info:
Version: 24.8.2.1 (X86_64) / LibreOffice Community
Build ID: 0f794b6e29741098670a3b95d60478a65d05ef13
CPU threads: 4; OS: Linux 6.8; UI render: default; VCL: gtk3
Locale: en-US (en_US.UTF-8); UI: en-US
Calc: threaded
After command Insert > Media > Scan > Select Source a "not responding" dialog
with "wait" and "close" options may appear.
Select "wait" and after some more time the scan dialog opens. The "device used"
drop list opens and is blank, there are no devices to select.
Scanner is multifunction printer Epson WF-3620 connected via network.
Other programs are able to detect and use scanner.
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