https://bugs.documentfoundation.org/show_bug.cgi?id=164264
Bug ID: 164264
Summary: LibreOffice suddenly changed its language to Tagalog
on its own
Product: LibreOffice
Version: 24.8.2.1 release
Hardware: x86-64 (AMD64)
OS: Windows (All)
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: Installation
Assignee: [email protected]
Reporter: [email protected]
Description:
This problem has been initially reported on LibreOffice's subreddit at
https://old.reddit.com/r/libreoffice/comments/1haf0bl
When I started LibreOffice for the first time today by double clicking a simple
CSV file I created myself a never seen before auto-update pop-up appeared and
disappeared a couple of time and when LibreOffice Calc finally stared
everything was in Tagalog.
The LibreOffice version data is:
Version: 24.8.3.2 (X86_64) / LibreOffice Community
Build ID: 48a6bac9e7e268aeb4c3483fcf825c94556d9f92
CPU threads: 8; OS: Windows 10 X86_64 (10.0 build 19045); UI render:
Skia/Raster; VCL: win
Locale: it-IT (it_IT); UI: tl-PH
Calc: CL threaded
The Windows information data is:
Device name DESKTOP-1918TCU
Processor 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.80 GHz
Installed RAM 32,0 GB (31,7 GB usable)
Device ID 3EC0BE7D-034C-4A6F-B128-9DF0A52835A7
Product ID 00330-54300-74578-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
Edition Windows 10 Pro
Version 22H2
Installed on 07/06/2022
OS build 19045.5131
Experience Windows Feature Experience Pack 1000.19060.1000.0
Do note that I have Windows installed using the English - United States (as a
developer I need my software to be in English) but the culture (numbers, dates,
etc.) is set to Italian (as I'm Italian).
Do note that for my LibreOffice installation I always perform a custom
installation, disabling all components and enabling only the English
dictionary, the auto-updater, and the English (UK) interface language.
After experiencing the problem I tried to restart both LibreOffice and Windows
a couple of times, to no avail.
I tried starting LibreOffice in safe mode, it still showed up in Tagalog
instead of English.
I tried to start LibreOffice in safe mode and then perform a "factory reset",
but it didn't resolve anything, still Tagalog.
I then checked how the installation reports its configuration by trying to
modify the installation ("Program and Features" > "LibreOffice" then "Change")
but it did not list the Tagalog language as installed, it's not even one of the
available choices.
As I needed Calc for work, I the proceeded to purge the installation by
uninstalling it from "Program and Features" and deleting any directory it left
behind (anything left under %ProgramFiles%, %ProgramData%, %AppData%, etc.) and
then I installed version 24.8.3 using the installer available at
https://www.libreoffice.org/download/download-libreoffice/?type=win-x86_64&version=24.8.3&lang=en-US
using the same configuration as before, it worked and kept the English language
through multiple restarts.
After I tried to purge LibreOffice again, install version 24.8.2 again using
the installer available at
https://download.documentfoundation.org/libreoffice/stable/24.8.2/win/x86_64/LibreOffice_24.8.2_Win_x86-64.msi
using the same configuration as always and when starting it for the first time
it went through the auto-update and language change again.
As of now the problem is deterministically reproducible, at least for me on my
computer. Feel free to ask for any log or test, hoping the problem won't
disappear by itself.
I repeatedly mentioned the auto-update pop-up appearing on first launch, I
mentioned it because I never seen it before and I thought auto updates were not
working (I later learned in the Reddit thread that now they work), so seeing it
raised a couple of orange flags and caught my attention. It may or may not have
anything to do with the problem.
I also should note that I manually migrated LibreOffice to version 24.x
sometimes earlier this year, performing my usual purge-then-install, but I
don't recall exactly when, maybe a couple of months ago?
A little aside: Both the installer, uninstaller, and Start menu entries are
always displayed in Italian. The installed never asked my to choose any
language before using Italian, the Start menu entries are not respecting the
language I installed.
Steps to Reproduce:
1. Uninstall any existing LibreOffice installation from "Control Panel" >
"Programs and Features".
2. Delete any directory left behind by LibreOffice (e.g. under %ProgramFiles%,
%ProgramData%, %AppData%, etc.).
3. Install version 24.8.2 using the installer available at
https://download.documentfoundation.org/libreoffice/stable/24.8.2/win/x86_64/LibreOffice_24.8.2_Win_x86-64.msi
4. Perform a custom install, disabling every component besides "English" under
"Dictionaries", "Online update", and "English (UK)" under "User interface
languages".
Actual Results:
When LibreOffice is started for the first time an update pop-up appears and
disappears a couple of times, when it finally starts everything is in Tagalog.
Expected Results:
LibreOffice does not change its user interface and default language to some
random language without user action.
Reproducible: Always
User Profile Reset: Yes
Additional Info:
Version: 24.8.3.2 (X86_64) / LibreOffice Community
Build ID: 48a6bac9e7e268aeb4c3483fcf825c94556d9f92
CPU threads: 8; OS: Windows 10 X86_64 (10.0 build 19045); UI render:
Skia/Raster; VCL: win
Locale: it-IT (it_IT); UI: tl-PH
Calc: CL threaded
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