https://bugs.documentfoundation.org/show_bug.cgi?id=164934
Bug ID: 164934
Summary: Increased CPU usage and freezing of the soffice.bin
process
Product: LibreOffice
Version: 7.6.7.2 release
Hardware: Other
OS: All
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: LibreOffice
Assignee: [email protected]
Reporter: [email protected]
Description:
Hello
When opening a specific DOCX file in LibreOffice Writer, the CPU usage spikes
to 80-100%, and the soffice.bin process freezes. The process has to be
terminated using kill.
The issue also occurs when converting a DOCX file to PDF via the command line.
The problem reproduces on the following operating systems:
• Astra Linux 1.7.6 SE (with LibreOffice version 7.6.7.2)
• Windows 10 Pro (with LibreOffice versions 7.6.7.2 + LibreOffice 24.8.4)
Steps to reproduce:
1. Open the attached file file9.docx.
2. Check the CPU usage and verify that the process is frozen.
Or execute the command:
1. /usr/lib/libreoffice/program/soffice.bin --headless --convert-to pdf
--outdir "SaveLocation" "OpenLocation"
2. Check the CPU usage and verify that the process is frozen.
Steps to Reproduce:
1. Open the attached file file9.docx.
2. Check the CPU usage and verify that the process is frozen.
Or execute the command:
1. /usr/lib/libreoffice/program/soffice.bin --headless --convert-to pdf
--outdir "SaveLocation" "OpenLocation"
2. Check the CPU usage and verify that the process is frozen.
Actual Results:
The soffice.bin process has frozen.
CPU usage is 80-100%.
Expected Results:
1. The process should not consume 80-100% CPU
2. The process does not freeze. The file opens / The file is converted to PDF
Reproducible: Always
User Profile Reset: Yes
Additional Info:
Version: 7.6.7.2 (X86_64) / LibreOffice Community
Build ID: dd47e4b30cb7dab30588d6c79c651f218165e3c5
CPU threads: 8; OS: Windows 10.0 Build 19045; UI render: Skia/Raster; VCL: win
Locale: ru-RU (ru_RU); UI: ru-RU
Calc: CL threaded
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