https://bugs.documentfoundation.org/show_bug.cgi?id=167803
--- Comment #2 from Ruby <rubysle...@hotmail.com> --- Hi Regina, I'm on Windows 10 at the moment. Unfortunately it is the same issue with the soffice_safe file. I can't reset the user profile at the moment as I cannot get into the program to access the help menu. Thanks for your support, Ruby -- You are receiving this mail because: You are the assignee for the bug.