https://bugs.documentfoundation.org/show_bug.cgi?id=169749
Bug ID: 169749
Summary: Writer freeze and forced termination resets user
profile
Product: LibreOffice
Version: 25.8.3.2 release
Hardware: All
OS: Windows (All)
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: Writer
Assignee: [email protected]
Reporter: [email protected]
Description:
It happened to me for the second time already after clean 25.8 installation.
While saving a document (200 pages, .doc format, register changes turned on - a
lot of changes) Writer freezes and crashes. I've encountered that behavior
before, there is something not right on the interface between LO and
WritingTool extension. Usually a forced app termination solved the issue.
However, for a second time in a month or so such freeze/forced termination
combo reset my user profile to zero. Next time I open any LO app it starts from
the very beginning with tips, toolbars/keyboard default setup, settings reset
to default and so on.
Is there any way I can investigate what's happening?
Steps to Reproduce:
1. Somehow freeze Writer
2. Force app termination via task manager
Actual Results:
Writer is terminated. When opened again, user profiles resets to default.
Expected Results:
Writer is terminated. When opened again it loads the current user profile.
Reproducible: Sometimes
User Profile Reset: Yes
Additional Info:
Version: 25.8.3.2 (X86_64)
Build ID: 8ca8d55c161d602844f5428fa4b58097424e324e
CPU threads: 16; OS: Windows 10 X86_64 (build 19045); UI render: Skia/Raster;
VCL: win
Locale: pl-PL (pl_PL); UI: en-US
Calc: CL threaded
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