https://bugs.documentfoundation.org/show_bug.cgi?id=170361
Bug ID: 170361
Summary: Installation fault in Writer: F1 opens a blank file
called NewHelp0¦1¦2¦.html Writer/Web
Product: LibreOffice
Version: 25.8.4.2 release
Hardware: x86-64 (AMD64)
OS: Windows (All)
Status: UNCONFIRMED
Severity: minor
Priority: medium
Component: Writer
Assignee: [email protected]
Reporter: [email protected]
Description:
Unable to view/access local Help in Writer;
after uninstalling the help files I could access online help;
re-installing the local help files reproduced the problem. [Very
Frustrating...]
[My Browser & all my apps were working normally]
Steps to Reproduce:
1. Make LibreOffice the default app to open .html files
2. Open Writer
3. Open Help
Actual Results:
Unable to view/access local Help in Writer
[The first click opened the blank NewHelp0.html Writer/Web file
(and disabled the rest of the Help menu...)]
subsequent clicks opened NewHelp1.html etc.
Expected Results:
A) Using the help package's Repair (or uninstall followed by re-install)
SHOULD have fixed the problem (to allow access to the normal help
files)
B) A warning message "LibreOffice must NOT be the default app
to open .html files -- fix in Settings ¦ Default Apps" would have helped.
Reproducible: Always
User Profile Reset: No
Additional Info:
I don't know how LO became the default app. My browser was working as normal.
Version: 25.8.4.2 (X86_64)
Build ID: 290daaa01b999472f0c7a3890eb6a550fd74c6df
CPU threads: 16; OS: Windows 11 X86_64 (build 26200); UI render: Skia/Vulkan;
VCL: win
Locale: en-ZA (en_ZA); UI: en-ZA
Calc: CL threaded
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