https://bugs.documentfoundation.org/show_bug.cgi?id=170544
Bug ID: 170544
Summary: LibreOffice 25.8.4 freezes at startup showing “Waiting
for printer connection…” dialog that opens and closes
repeatedly
Product: LibreOffice
Version: 25.8.4.2 release
Hardware: x86-64 (AMD64)
OS: Windows (All)
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: Printing and PDF export
Assignee: [email protected]
Reporter: [email protected]
Description:
LibreOffice version: 25.8.4
Windows version: Windows 11 Home 25H2 (OS build 26200.7623)
When starting LibreOffice 25.8.4, a dialog appears saying “Waiting for printer
connection…”. This message opens and closes every 1–2 seconds in an infinite
loop, and LibreOffice never finishes loading. The application becomes unusable.
My installed printers (see attached screenshot):
- Brother HL-L3210CW series (status: offline)
- Microsoft Print to PDF
Important:
- The Brother HL-L3210CW printer has always worked correctly with previous
LibreOffice versions.
- I have rolled back to the previous stable version of LibreOffice, and
everything works normally again. The issue only occurs in version 25.8.4.
- No other application on the system shows printer-related problems.
This seems to be a regression in LibreOffice 25.8.4 related to printer
detection under Windows 11 25H2.
Please let me know if you need additional logs or tests.
Steps to Reproduce:
1. Install LibreOffice version 25.8.4
2. Double to open it
3. You will see the windows "Waiting for printer connection…"
Actual Results:
You will see the windows "Waiting for printer connection…"
Expected Results:
Open LibreOffice
Reproducible: Always
User Profile Reset: No
Additional Info:
Additional system details:
Windows version:
- Windows 11 Home, version 25H2
- OS build: 26200.7623
- Installed on: 2025-12-09
- Windows Feature Experience Pack: 1000.26100.275.0
Printers installed:
- Brother HL-L3210CW series (offline)
- Microsoft Print to PDF
The Brother HL-L3210CW printer worked correctly with all previous versions of
LibreOffice.
I reverted to the previous LibreOffice stable version and the problem
disappears completely, so this issue is specific to version 25.8.4.
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