https://bugs.documentfoundation.org/show_bug.cgi?id=171170
Bug ID: 171170
Summary: Recover document Process - Message-box is
incomprehensible, and causes stasis and stress in any
rational user.
Product: LibreOffice
Version: 26.2.0.3 release
Hardware: All
OS: Windows (All)
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: LibreOffice
Assignee: [email protected]
Reporter: [email protected]
Description:
Msgbox Title "Default File Format", "The following file formats are not
registered to be opened by default in LibreOffice: .odt. Select OK if you want
to change default file format registrations.", "Cancel", "OK"
Firstly, buttons on Msgboxes are not "Selected", they are "Clicked", so that
should be added to the interface style guide for the fleet of products, and
this Msgbox in LibreOffice should be corrected, as selecting the button would
not run the code in the "Click" event.
Steps to Reproduce:
1.Associate .odt documents with microsoft word (yes, I know, but it is OK, as
it is just to run a test, and to test a scenario of a user that is migrating
away from MS to LO, so hang in there)
2.create a number of new odt documents.
3.enter some content into these - I had some presentation created that I was
working on, and some Write documents open, and some of the write documents may
have been previously created in MS Word - not sure.
3.Machine did the standard windows thing of rebooting or crashing or something
like that - I had the autosave turned on on LO write (which is the main reason
that I have movedfrom MS Word - that they enshitified the autosave such that I
was constantly loosing data with system / application autostarts every time
that I turn away to do something else.)
4.With a new session of Wi9ndows (it seems), trying to resume work on the
presentations and the write ocuments/files, Start the write app.
5.LO should start the recover unsaved document procedure.
6.a msgbox is displayed asking if should recover the old docs - click yes / OK
(cant remember the absolute correct label ion the button to execute the
recovery.
7.the message box screenshot, attached here, is displayed.
Actual Results:
Msgbox text is incorrect, and also mesbox text is displayed that is frankly
incomprehensible to an ordinary user. User is given no guidance as to how to
navigate the system dialogue box that is opened. There is also no indication
what will happen if the user clicks on "Cancel" rather than "OK", so the user
is left hanging - Are they going to loose data - which is always the primary
concern for users using office productivity software. Is the user that does
not want to loose data supposed to stop what they are doing and go of hunting
for an answer as to whether they will loose data or not if they select cancel,
or what the implications are if based on the choice that they might make.
Expected Results:
An msgbox with a well thought out title would be displayed. the available
options in the repair and recovery process should be adequately explained to
the user, and in the repair recover documents, if the user selects to associate
the .ODT files with Libre Office, they need to be pre-informed of what will
happen and what options they will be presented with, or what to search for in
the list of apps and document types, and how to change the association which is
cause LO the offense.
Reproducible: Always
User Profile Reset: Yes
Additional Info:
Users, in the very first instance, and most importantly, do not want to loose
data. If the user arrives at the desktop, and finds that LO has crashed, for
any reason, or is not now loaded / started, and they therefore reopen Write,
for example, to continue where they left off, they will have a deep concern
that they may loose data. Therefore the dialogue boxes that are presented in
order to guide the user through this document reopen / recovery operation must
be comprehensible, and if there was data loss, then the user should eb informed
as such, and if there was no data loss, then the user should be informaed as
such. The business about th eregistered documet types not being for Libre
Office, that is really a separate and side issue, so the user should not really
be taken into this process without firstly being informed that their documents
were or were not recovered successfully, na dwhen that is done, and the user
has acknowledged this, the, and only then should this next area of interest -
that is that document type operating system associations, be dealt with, and it
should be presented as an operating system configuration process - what are the
options, and what happens within each of these options, and what happens if the
user cancels out of this OS configuration change - Really the user just want to
get on with their work unhindered.
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