https://bugs.freedesktop.org/show_bug.cgi?id=74133

--- Comment #7 from Qubit <[email protected]> ---
(In reply to comment #4)
> Proceeding with a choice of "older version" returns an error message.

I can't get the BSA to throw an error by selecting 'older version' in either
drop-down. Repro steps?

(In reply to comment #5)
> Ah - the label issue is something slightly different - perhaps for this we
> should change but then that conflicts with FDO policy. Tricky - adding Qubit
> to see his opinion

Short answer: The logic used in the BSA is crude, and does not completely
reproduce the nuances of how we'd like the user-interaction to proceed.

Long answer: We decided that the BSA should only allow users to file bugs
against recent (read: supported/future) versions of LibreOffice, but didn't
have much dev time available to implement the new behavior.

After a while, I sat down and quickly hacked-in an approximate implementation
of the behavior we desired. We haven't had time to refine the interface
further, so (to pick one example) we're still using the same list of versions
in the 'Version the bug appeared' field and the 'Latest known-working version'
field.

One option would be for us just to ask for a single 'version' field. This might
make a lot of sense, especially if we're targeting the BSA at users who might
feel confused/intimidated by the regular Bugzilla interface.

OTOH, many have expressed support for Joel's idea of revamping the BSA so that
it asks a series of questions, one at a time. In such a redesign, it would be
helpful to ask the user to list version(s) in which the bug is present and (if
known) older versions that did not exhibit the symptoms of the bug.  (Once we
get our own instance of Bugzilla up and running, we can be even more clever
about keeping track of which versions on which OSes had what behavior(s)).

To sum-up, the BSA interface needs some improvement, but we may need to punt on
those changes until we have more dev time available.

Any interest in hacking on the BSA code?  :-)

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