https://bugs.freedesktop.org/show_bug.cgi?id=69066

Michael Stahl <mst...@redhat.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
            Summary|Upgrading LO requires user  |Upgrading LO requires user
                   |to terminate Explorer.exe   |to terminate Explorer.exe
                   |on Windows                  |on Windows because of LO
                   |                            |Explorer/Shell extensions

--- Comment #25 from Michael Stahl <mst...@redhat.com> ---
(In reply to comment #23)
> (In reply to comment #22)
> > that is the _first_ report of somebody claiming to have this problem
> > on a fresh installation with no older LO installed on the system;
> > since this bug is about upgrades it's probably a different bug
> > which would be UNCONFIRMED, not NEW as this one.
> 
> Please forgive if I'm making a wrong assumption here. It seems to me that
> it's not a separate bug. The issue is not between the installer program and
> the installed LO, but between the installer program and Explorer.exe. So, it
> should make no difference between an upgrade and a fresh install.

No, _this_ bug is about LO bundled Explorer extensions to view thumbnails
of various documents, which somehow prevents installation of
new LO versions presumably because these Explorer extension files cannot
be overwritten or deleted; naturally on a "fresh" install you won't
have LO Explorer extensions running.

(actually i cannot imagine how there could be a conflict between
Explorer.exe and LO installation without a LO previously installed
on the system, but this is Windows and it's full of mysteries
so what do i know anyway...)

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