https://bugs.freedesktop.org/show_bug.cgi?id=80114
Priority: medium
Bug ID: 80114
Assignee: libreoffice-bugs@lists.freedesktop.org
Summary: Win 7x64 LO 4.2.4.2 installer failed "security
policies"
Severity: normal
Classification: Unclassified
OS: Windows (All)
Reporter: timk...@yahoo.com
Hardware: x86-64 (AMD64)
Status: UNCONFIRMED
Version: 4.2.4.2 release
Component: Installation
Product: LibreOffice
Created attachment 101201
--> https://bugs.freedesktop.org/attachment.cgi?id=101201&action=edit
Dialog that pops up after installation starts.
I am trying to install LibreOffice 4.2.4.2 (English-US) on my Win 7x64 Home
Premium PC (English-US), AMD CPU, up to date on patches, etc.
During the install, I get the following dialog: "The system administrator has
set policies to prevent this installation" before the installation stops.
When looking in the event log, I find the following:
System
Provider
[ Name] VSS
EventID 8193
[ Qualifiers] 0
Level 2
Task 0
Keywords 0x80000000000000
TimeCreated
[ SystemTime] 2014-06-16T00:03:05.000000000Z
EventRecordID 3972
Channel Application
Computer Lazarus2
Security
EventData
ConvertStringSidToSid(S-1-5-21-2618503741-3002105249-4035596910-1001.bak)
0x80070539, The security ID structure is invalid.
Operation: OnIdentify event Gathering Writer Data Context: Execution
Context: Shadow Copy Optimization Writer Writer Class Id:
{4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f} Writer Name: Shadow Copy Optimization
Writer Writer Instance ID: {592d7e71-9e4a-4148-aabc-0f539afafb1d}
2D20436F64653A20534543534543524330303030303931302D2043616C6C3A20534543534543524330303030303930332D205049443A202030303030343234382D205449443A202030303030333336382D20434D443A2020433A5C57696E646F77735C73797374656D33325C76737376632E6578652020202D20557365723A204E616D653A204E5420415554484F524954595C53595354454D2C205349443A532D312D352D313820
Binary data:
In Words
0000: 6F43202D 203A6564 53434553 43524345 0008: 30303030 30313930 6143202D
203A6C6C 0010: 53434553 43524345 30303030 33303930 0018: 4950202D 20203A44
30303030 38343234 0020: 4954202D 20203A44 30303030 38363333 0028: 4D43202D
20203A44 575C3A43 6F646E69 0030: 735C7377 65747379 5C32336D 76737376 0038:
78652E63 20202065 7355202D 203A7265 0040: 656D614E 544E203A 54554120 49524F48
0048: 535C5954 45545359 53202C4D 533A4449 0050: 352D312D 2038312D
In Bytes
0000: 2D 20 43 6F 64 65 3A 20 - Code: 0008: 53 45 43 53 45 43 52 43 SECSECRC
0010: 30 30 30 30 30 39 31 30 00000910 0018: 2D 20 43 61 6C 6C 3A 20 - Call:
0020: 53 45 43 53 45 43 52 43 SECSECRC 0028: 30 30 30 30 30 39 30 33 00000903
0030: 2D 20 50 49 44 3A 20 20 - PID:
0038: 30 30 30 30 34 32 34 38 00004248 0040: 2D 20 54 49 44 3A 20 20 - TID:
0048: 30 30 30 30 33 33 36 38 00003368 0050: 2D 20 43 4D 44 3A 20 20 - CMD:
0058: 43 3A 5C 57 69 6E 64 6F C:\Windo 0060: 77 73 5C 73 79 73 74 65 ws\syste
0068: 6D 33 32 5C 76 73 73 76 m32\vssv 0070: 63 2E 65 78 65 20 20 20 c.exe
0078: 2D 20 55 73 65 72 3A 20 - User: 0080: 4E 61 6D 65 3A 20 4E 54 Name: NT
0088: 20 41 55 54 48 4F 52 49 AUTHORI 0090: 54 59 5C 53 59 53 54 45 TY\SYSTE
0098: 4D 2C 20 53 49 44 3A 53 M, SID:S 00a0: 2D 31 2D 35 2D 31 38 20 -1-5-18
Event 8193 seems to say that Volume Shadow Copy cannot be started on 64-bit
systems by a 32-bit process.
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