https://bugs.freedesktop.org/show_bug.cgi?id=80263
Priority: medium
Bug ID: 80263
Assignee: [email protected]
Summary: Installing LibreOffice requires user to terminate
processes
Severity: normal
Classification: Unclassified
OS: All
Reporter: [email protected]
Hardware: Other
Status: UNCONFIRMED
Version: 4.2.3.3 release
Component: Installation
Product: LibreOffice
Created attachment 101397
--> https://bugs.freedesktop.org/attachment.cgi?id=101397&action=edit
an example error
My HDD crapped out at work and what I got back from IT had a fresh copy of
Windows 7 32-bit + obligatory Office suite. I ran into symptoms very similar to
bug 69066 but with wider scope. In all, I had to terminate/quit 5 applications:
Windows Explorer, Process Explorer, Free Download Manager, Thunderbird and
Firefox to get success on the "verifying install" page.
- This occurred with both 4.2.3.3 and 4.2.4.2 releases
- Enabling 'show icons, not thumbnails' per comment 12 of bug 69066 did not fix
the issue (all but one attached screenshot was taken with this option enabled)
- User Account Control (UAC) was disabled before trying to install either
release
I had no problem installing 4.2.3.3 on my old WinXP 32-bit workstation and I
was able to upgrade the neighboring WinXP x64 workstation from 4.2.3.3->4.2.4.2
no problem. After closing all applications but the built-in Task Manager,
including terminating explorer.exe, I was able to install 4.2.4.2 on my Win7
workstation.
I'm opening a new bug because bug 69066 <quote author="Michael Stahl">is about
LO bundled Explorer extensions to view thumbnails of various documents, which
somehow prevents installation of new LO versions presumably because these
Explorer extension files cannot be overwritten or deleted</quote> and that's
not what appears to be wrong here.
/Sorry for the attachment dump/
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