https://bugs.freedesktop.org/show_bug.cgi?id=82184
Priority: medium
Bug ID: 82184
Assignee: [email protected]
Summary: Improve installation process for non en-US locales
Severity: major
Classification: Unclassified
OS: All
Reporter: [email protected]
Hardware: Other
Status: UNCONFIRMED
Version: unspecified
Component: Installation
Product: LibreOffice
The installation process is currently extremely unhelpful for users who a) do
not want LO in en-US and/or 2) who do not have the luxury of a localized OS
and/or 3) who want to choose a LO UI language other than their OS.
At the moment, this process is unintuitive at the stage where the user selects
what seems like a locale specific download file (but which does not
automatically result in that locale being installed as default depending on the
setup of their system).
It is then similarly unhelpful when using the default installer (which is
really what everyone downloads anyway) because the user has to *know* to choose
Custom Installation to select the UI language they wanted. Most people don't
and give up in frustration when the language they actually picked during
download a) does not show up automatically and b) cannot even be selected
manually in the Settings afterwards.
This causes a lot of aggro on behalf of new/low tech users and creates a lot of
unnecessary IT support requests for people trying to promote LO.
2 possible solutions:
A) Do away with the pre-selection during download and the "hidden" selection of
the UI language in the installation process which hardly anyone can find.
Instead, make all languages selectable after installation by going to the
Settings. This may require not shipping proofing tools with the default
installer but downloading when a user selects a language other than en-US.
B) Change the existing process so that:
- if user downloads specific locale, desired locale should be installed and set
by default (if this is impossible, then remove the misleading 'selection' from
the download pages)
- if user downloads default multi-locale build, whether your choose custom or
default, user should be asked a simple question 'what language do you want for
your UI?'
- UI locales and proofing locales should be sorted alphabetically (those using
non-Latin scripts to be sorted by romanization i.e. मराठी > listed as if
written Marathi; 日本語 > listed as if written Nihongo.
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