https://bugs.freedesktop.org/show_bug.cgi?id=46819
Bug #: 46819
Summary: FILEOPEN: LO Crashes while Opening a HTML Document,
Recovery Process Erroneous, Data Loss Probable
Classification: Unclassified
Product: LibreOffice
Version: LibO 3.5.0 Release
Platform: Other
OS/Version: All
Status: UNCONFIRMED
Status Whiteboard: BSA
Severity: normal
Priority: medium
Component: Writer
AssignedTo: [email protected]
ReportedBy: [email protected]
Problem description:
Steps to reproduce:
[1] Copy the German LibreOffice Download page
(http://de.libreoffice.org/download/) to your PC. I did this with Firefox:
"Save as .." function. A file with the name "Download » LibreOffice.htm" and a
directory with the name "Download » LibreOffice-Dateien" are created. The
directory contents 7 files.
[2] Start LibreOffice.
[3] Open new text document.
[4] Insert some words.
[5] Save document. I named it "testfile.odt".
[6] Add some more words, but don't save the document.
[7] Open the copied HTML file ("Download » LibreOffice.htm") in LibreOffice.
Wait. Message: "Due to an unexpected error, ... The following files will be
recovered: testfile.odt". (By the way: Sometimes there is a nice visual effect
if you move this message window with the mouse.)
[8] Click OK. Message for a very short period of time: "documents are being
saved" or similar. Then LibreOffice is closed.
[9] Start LibreOffice again. Message: "Press 'Start Recovery' to ...", two
documents are listed: "testfile.odt" and "Download » LibreOffice.htm".
[10] Click "Start Recovery >". Recovering process starts. Both files are marked
as recovered. Message: "Recovery of your documents was finished".
From now on I observed different behaviours with variations:
[11a] Wait. The message changes to "Recovery of your documents was finished.
Click 'Finish' to see your documents." Wait. A new message window is opened:
"Due to an unexpected error ... The following files will be recovered:
"testfile.odt" and "Download » LibreOffice.htm". Sometimes this message is
already displayed if you wait and don't click 'Finish'.
[12a] Click OK. An unfinished box is displayed (not always). The Windows
sandglass appears if you move the mouse over this message box. Another "OK"
click does not have an affect.
[13a] Close the message box: click red cross. A Windows message appears, that
the programm does not react. Now the only way to go on: Close LibreOffice at
once. Wait. Then you are asked to send a problem report to Microsoft.
or other possible behaviour
[11b] Wait. The message box closes. LibreOffice is no longer active.
You can start LibreOffice again and again beginning with step [9], the
behaviour is either equal or similar as described. The only way to exit this
loop is to cancel the recovery after step [9].
Then LibreOffice behaves as follows:
[C1] Cancel recovery. Message: "The automatic recovery process was
interrupted..." is displayed. You are offered to save the document
"testfile.odt".
[C2] Click save. Wait. LibreOffice starts with an empty text document.
Sometimes the document "testfile.odt" is saved as "testfile.odt_X.odt" (X:
Number), (It is not saved as testfile.odt as expected.), sometimes it is saved
not at all.
Comments:
[1] With Version 3.4.5, the described behaviour does not occur. But I did only
a short check.
[2] The recovery process does not recover changed files, but you have to cancel
the recovery in order to get a chance to recover your changes.
[3] If the document is not saved in step [C2] the changes of step [6] are lost.
[4] You have to know that the recovered file is renamed. I did not. Only
because I dealt with this bug, I found my lost document.
Platform (if different from the browser):
Browser: Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.9.2.27)
Gecko/20120216 Firefox/3.6.27
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