https://bugs.freedesktop.org/show_bug.cgi?id=46852
--- Comment #9 from Michael H. <[email protected]> --- Thanks for the clarification on QA and following up. I'm aware of what QA does. What is so alarming was that some of these bugs just seem to sit there (sometimes for years) and the next thing you know, you get a Status Change notice from REOPEN to NEEDINFO followed by UNCONFIRMED within, literally, a minute. This is perplexing and not particularly transparent and certainly doesn't seem (to the layman) to be an acceptable reaction time from QA. Now that I am working in support for a software developing company, I see lots of curious status changes which only internals can understand. (For example, what would anybody "in the real world" think when the status of their bug report goes from CONFIRMED to ASSIGN TO BACKLOG? Doesn't sound too promising, but in my company that means it's scheduled for review by R&D!) Not only that, but we also have ancient bugs or feature request just lingering on and on, year after year, hoping they will just either get resolved by chance or be forgotten by customers that reported them. Anyway - now I know a little bit better about how things work here at bugzilla and will cool my jets next time ;-) -- You are receiving this mail because: You are the assignee for the bug.
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