https://bugs.documentfoundation.org/show_bug.cgi?id=92697
Bug ID: 92697
Summary: Bug reports can be unnecessarily frustrating, can get
users angry at each other...
Product: QA Tools
Version: unspecified
Hardware: Other
OS: All
Status: UNCONFIRMED
Severity: enhancement
Priority: medium
Component: General
Assignee: [email protected]
Reporter: [email protected]
It's definitely confusing and frustrating for me.
I feel that, if I get an email about a bug I've reported, I ought to read it
and respond. And if someone declares it invalid for what seem like wrong
reasons, I will raise my concerns about the bug reporting system. If the system
is sending both of us emails about the others' responses, then the system is
wasting both of our time and adding to any anger/frustration/feeling insulted.
Allowing users to edit and delete posts might help. Allowing users a couple
hours before anyone gets an email notification might help users to find a
better way to put things.
I don't know how much of a programming challenge those might pose.
Moving bugs to need info instead of resolved invalid might help, when they
aren't resolved.
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