https://bugs.documentfoundation.org/show_bug.cgi?id=92949
Bug ID: 92949
Summary: Support 64-bit JRE or check for 32-bit JRE on
installation
Product: LibreOffice
Version: unspecified
Hardware: x86-64 (AMD64)
OS: Windows (All)
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: Base
Assignee: [email protected]
Reporter: [email protected]
When I try to create a new database, Base (version 4.4.4, et al) gives me this
error message: "LibreOffice requires a Java runtime environment (JRE) to
perform this task. The selected JRE is defective. Please select another version
or install a new JRE and select it under Tools - Options - LibreOffice -
Advanced." On investigation, I discovered that LO is incompatible with 64-bit
JRE. After I install 32-bit JRE 8.0.510, everything works.
There are several things wrong with this: First, unless 64-bit JRE really is
defective, the message is misleading and should be reworded to something like
"LO requires 32-bit JRE. Please install and select it." But that scenario
should never arise. Instead, the LO installer should recognize that 32-bit JRE
is absent and tell the user to download it first. Please bear in mind that
many, perhaps most, users of office productivity software don't know that they
need to look for a Java product name that contains "X86" or a filename with
"i586", neither of which strings contains the number 32. Also, keep in mind
that if both 32- and 64-bit JRE are installed, they both have the same name in
the selection box in the Advanced Options menu, and the user has to figure it
out by noticing that the correct one is in a Windows directory with "X86" in
its name. Unless our goal is to provide full employment for tech support
persons, we should not be requiring that level of competence.
The ideal solution, it seems to me, would be for LO to function with 64-bit
JRE, perhaps by having separate 32-bit and 64-bit versions. I assume that must
be really difficult, or it would have already been done.
--
You are receiving this mail because:
You are the assignee for the bug.
_______________________________________________
Libreoffice-bugs mailing list
[email protected]
http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
