https://bugs.documentfoundation.org/show_bug.cgi?id=95535
--- Comment #24 from Rich R <[email protected]> --- update: had a system freeze from an unrelated problem that caused a reboot while three libreoffice docs were loaded. THey had all been loaded for several days without interruption, so the timer for autosave was not an issue. Two were recovered successfully upon reboot. the third was not, and caused the loss of a fair amount of work. My own fault: I had never bothered to save the file, since it was an intermediate, scratchpad version of what I am dong. nonetheless, the data was lost, a few hours of writing. And if backup/recovery worked the way the dialogs say, then I would not have lost it. system data: Version: 5.0.5.2 Build ID: 5.0.5.2 Arch Linux build-1 Locale: en-US (en_US.UTF-8) Process: 3 docs open for several days. two had been saved before, one, "untitled 1" had not. system freeze==>reboot with power switch==>restart libreoffice Upon restart of libreoffice: 1. present recovery window: status says it shows whether doc can be recovered, but the actual information is "not recovered yet" which does not give what the message promised. Supposed to get info on whether it is possible. Instead info is on whether it has been done. press start recovery. result: error: /home/xxxx/.config/libreoffice/4/user/backup/untitled_0.odt does not exist. click through. Followed by Object not accessible. The object cannot be accessed due to insufficient user rights. no mention of what or where the object is. click through. "Recovery of your docs was finished. click finish to see docs." two previously saved documents recovered successfully. THe one in question, "untitled 1" shows: "status: recovery failed" click on finish instead of finishing (i.e., opening the two files it did recover) , it gives a new dialog: "automatic recovery process has been interrupted" (It was not. previous window had said it was completed). "THe docs listed will be saved in the folder noted below if you click save." folder was defaulted to "/home/xxxx. changed to /home/xxx/tmp, which I have set to 777 in case it was a permissions problem ( I really wanted the doc back!). document listed as "untitled 1" clicked save. dialog dimissed. The other two successfully recovered docs open. "untitled 1" does not, nothing gets saved in /home/xxxx/tmp. Checking settings in libreoffice: backup folder is supposed to be /home/xxxx/.config/libreoffice/4/user/backup, but noting is there either. nor in /tmp, which is the setting for temp files in libreoffice paths. data lost. expected result: data recovered at any of the appropriate dialogs above. workaround: "did you back it up? LOL." i.e., don't keep docs unsaved , because they will not be recovered. -- You are receiving this mail because: You are the assignee for the bug.
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