https://bugs.documentfoundation.org/show_bug.cgi?id=89816

--- Comment #5 from [email protected] ---
Thanks for your answer.
But how do you feel about it?
22 % of the bugs "silently" went away. By some regression elsewhere? By
accident? Is there a chance that some of them might reappear as silently as
they went away in the first place?

On the other hand, 78 % of the bugs did not go away. Please do not get me
wrong. But you can do a bug database review regularly yourself without asking
the users again and again. Most items contain documents for your reference and
detailed steps to reproduce the issue.

So my question is whenever a new version is being prepared
why is the QA team not looking into the confirmed issues to verify whether they
are still there and if not, let the developers investigate the reason (fixed
deliberately, fixed as a collateral etc.)? A "went SOMEHOW away" is not a
satisfying answer in software development.
When you investigate how bugs evolve with each version, you can be more certain
that a particular bug has actually been fixed when it happens to no longer show
up.

Please also remember that there are so many users out there who do not bother
sending a bug report at all. They complain about the issues and move away. So
your bug database is a valuable input for developing the next versions. It is
something you can rely on.

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