https://bugs.freedesktop.org/show_bug.cgi?id=51132
Bug #: 51132
Summary: After one success, PRINTING of #10 ENVELOPES failed to
print properly, apparently due to incorrect formatting
of the envelope document by the 'Insert Envelope'
wizard.
Classification: Unclassified
Product: LibreOffice
Version: LibO 3.5.4 release
Platform: x86 (IA32)
OS/Version: Windows (All)
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: Writer
AssignedTo: [email protected]
ReportedBy: [email protected]
Created attachment 63087
--> https://bugs.freedesktop.org/attachment.cgi?id=63087
Documenting screen shots and analysis of observed problems.
After one apparent success printing a #10 Envelope using a newly updated
version of the PortableApps version of LibreOffice 3.5.4.2 I have been unable
to correctly print envelopes to a HP LaserJet 6L printer. Symptoms sound
similar to other bug reports, such as 38481, 37733, and 33778. I suspect at
least part of this issue is the way it appears that the creation of the
'envelope document' is handled by the Insert Envelope wizard, at least when you
select the option to print the envelope from the middle of the paper path,
instead of from one of the sides. It it hadn't printed one envelope correctly,
I would attribute the issue just to erroneous assumptions regarding how some of
the printers handle this center alignment.
I have attached a document containing multiple screen shots and a more detailed
analysis of what I have observed. When I get an opportunity, I'll try some
additional new installs and see if the initial success followed by repeated
failures is reproducible.
If the current approach to handling envelope printing is continued, I suspect
it would work better if the formatted document size is left as defined for the
envelope or footers are added as well as headers so that the defined size
reported to the printer is Letter. In the later case, the 'Print from top' and
'Print from bottom' buttons should probably control whether the document is
offset to the top or bottom of the page.
I suspect this issue will affect everyone who prints an envelope to a printer
that uses a central paper feed path for envelopes, regardless of operating
systems. If it doesn't, this might suggest a synergistic interaction with the
printer drivers used.
Good Luck,
John
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