https://bugs.documentfoundation.org/show_bug.cgi?id=103817
V Stuart Foote <[email protected]> changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|UNCONFIRMED |RESOLVED
CC| |[email protected]
Resolution|--- |NOTABUG
--- Comment #1 from V Stuart Foote <[email protected]> ---
As 5.3.3 has not be built or release, you must mean 5.2.3.3
You might verify the HASH signature of the package you've downloaded and
attempted to install. If it doesn't match its not valid. And be careful that if
you have the 64-bit version installed you are not trying to upgrade it with the
32-bit version--we see that too often.
Also, issue like this often occur when user has left an instance of a program
running, and after an upgrade attempt leaves the MSIexec package manager in an
unhappy state.
Either case there will usually be some error message in the event log about the
installation attempt.
https://msdn.microsoft.com/en-us/library/windows/desktop/aa372835(v=vs.85).aspx
But, if you simply run a Windows command prompt "as administrator" and clear
this by unregistering the service.
msiexec.exe /unregister
msiexec.exe /register
Personally when I install software I always "run as administrator" or run the
installation from the CLI "run as administrator" so the system files and
registry that must be written to can be.
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