https://bugs.documentfoundation.org/show_bug.cgi?id=105094
Bug ID: 105094
Summary: LO 5.2 crashes on startup
Product: LibreOffice
Version: 5.2.4.2 release
Hardware: x86-64 (AMD64)
OS: Windows (All)
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: LibreOffice
Assignee: libreoffice-bugs@lists.freedesktop.org
Reporter: g...@sv.lnf.it
I've just upgrade from LO 5.1 to 5.2 some computer in my organization (all:
Windows 7 Pro 64bit).
In one of this computers, LO crashes on startup; the only different things i
note on that computer is there's MS Office 2003 (32bit) installed, because is a
prerequisite for another software.
I've tried to debug using:
https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg, but the
result seems to me very uninformative:
Microsoft (R) Windows Debugger Version 6.3.9600.17336 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
CommandLine: "C:\Program Files\LibreOffice 5\program\soffice.exe"
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred CACHE*C:\symbols
Deferred
SRV*http://dev-downloads.libreoffice.org/symstore/symbols
Deferred
SRV*http://msdl.microsoft.com/download/symbols
Symbol search path is:
CACHE*C:\symbols;SRV*http://dev-downloads.libreoffice.org/symstore/symbols;SRV*http://msdl.microsoft.com/download/symbols
Executable search path is:
ModLoad: 00000001`3f710000 00000001`3f721000 soffice.exe
ModLoad: 00000000`77970000 00000000`77b1a000 ntdll.dll
ModLoad: 00000000`77750000 00000000`7786f000 C:\windows\system32\kernel32.dll
ModLoad: 000007fe`fd740000 000007fe`fd7aa000
C:\windows\system32\KERNELBASE.dll
ModLoad: 000007fe`feb80000 000007fe`ff90a000 C:\windows\system32\SHELL32.dll
ModLoad: 000007fe`fe8d0000 000007fe`fe96f000 C:\windows\system32\msvcrt.dll
ModLoad: 000007fe`fe310000 000007fe`fe381000 C:\windows\system32\SHLWAPI.dll
ModLoad: 000007fe`ffa90000 000007fe`ffaf7000 C:\windows\system32\GDI32.dll
ModLoad: 00000000`77870000 00000000`7796a000 C:\windows\system32\USER32.dll
ModLoad: 000007fe`ffa80000 000007fe`ffa8e000 C:\windows\system32\LPK.dll
ModLoad: 000007fe`ff910000 000007fe`ff9da000 C:\windows\system32\USP10.dll
ModLoad: 000007fe`ecd70000 000007fe`ece5f000 C:\windows\system32\MSVCR120.dll
(1438.1b4): Break instruction exception - code 80000003 (first chance)
ntdll!LdrpDoDebuggerBreak+0x30:
00000000`77a17980 cc int 3
0:000> g
ModLoad: 000007fe`fdb00000 000007fe`fdb2e000 C:\windows\system32\IMM32.DLL
ModLoad: 000007fe`fdba0000 000007fe`fdca9000 C:\windows\system32\MSCTF.dll
ModLoad: 000007fe`fe670000 000007fe`fe74b000 C:\windows\system32\ADVAPI32.DLL
ModLoad: 000007fe`fdcb0000 000007fe`fdccf000 C:\windows\SYSTEM32\sechost.dll
ModLoad: 000007fe`ffb50000 000007fe`ffc7d000 C:\windows\system32\RPCRT4.dll
ModLoad: 000007fe`fd4a0000 000007fe`fd4f7000 C:\windows\system32\apphelp.dll
ntdll!NtTerminateProcess+0xa:
00000000`779bbffa c3 ret
0:000> !analyze -v
Last event: 1438.1b4: Exit process 0:1438, code ff
debugger time: Wed Jan 4 11:22:30.835 2017 (UTC + 1:00)
0:000>
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