https://bugs.documentfoundation.org/show_bug.cgi?id=105688
Bug ID: 105688
Summary: SAXParseException error on particular document
Product: LibreOffice
Version: 5.2.5.1 release
Hardware: x86-64 (AMD64)
OS: Linux (All)
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: Writer
Assignee: [email protected]
Reporter: [email protected]
Description:
Document that available in Download section on this page
https://customers.microsoft.com/en-us/story/turkish-bank-upgrades-communications-to-respond-faster
can not be opened in LibreOffice and Collabora Online.
Steps to Reproduce:
1. Open page
https://customers.microsoft.com/en-us/story/turkish-bank-upgrades-communications-to-respond-faster
2. Click on download link in Download section of this page.
3. Try to open downloaded document in LibreOffice or Collabora Online.
Actual Results:
Error messages:
LibreOffice Writer:
File format error found at
SAXParseException: '[word/document.xml line 2]: unknown error', Stream
'word/document.xml', Line 2, Column 108499(row,col).
After click on OK LibreOffice Writer exit.
Collabora Online:
Failed to load the document. Please ensure the file type is supported and not
corrupted, and try again.
Then instead of returning to documents list Collabora Online stay open with
"Connecting..." progress indicator which is probably shouldn't happen in case
of such error.
Expected Results:
LibreOffice Writer: open document.
Collabora Online: open document or at least exit gracefully after displaying
error message.
Reproducible: Always
User Profile Reset: No
Additional Info:
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like
Gecko) Chrome/55.0.2883.87 Safari/537.36 OPR/42.0.2393.517
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