https://bugs.documentfoundation.org/show_bug.cgi?id=105817
Bug ID: 105817
Summary: The installer hangs at the registering fonts portion.
Product: LibreOffice
Version: 5.3.0.3 release
Hardware: x86-64 (AMD64)
OS: Windows (All)
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: Installation
Assignee: [email protected]
Reporter: [email protected]
Description:
Hi,
I am trying to install the LibreOffice Fresh package, but have hit a severe
roadblock. When the installer goes to register the fonts, the whole system
freezes. Restarting doesn't work, nor does trying to go to task manager to kil
the installer; indeed, the only way to restart the computer is to hold down the
power button which is very bad. Has anyone found a fix for this issue? The
version of Windows is 15019.
Steps to Reproduce:
1. Launch the installer.
2. Select either custom, or typical
3. When the installer starts, it will go as expected until it hits the part
where it must register the fonts.
Actual Results:
Crashes: system locks up and I can only reset by holding down the power button.
There are files at c:\program files\LibreOffice 5\, but no executable files,
which sugests that something is not causing the install to finish properly.
Expected Results:
Installer to finish and give me a fresh LO experience.
Reproducible: Always
User Profile Reset: No
Additional Info:
User-Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:51.0) Gecko/20100101
Firefox/51.0
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