https://bugs.freedesktop.org/show_bug.cgi?id=51791
--- Comment #2 from Ran Liwag <[email protected]> 2012-07-11 18:59:14 PDT --- (In reply to comment #1) > A first hint: from the crash log we can infer that Ran Liwag uses LibreOffice > on MacOS X 10.7.4. More and more I get the impression that we have some > serious > stability problems especially on MacOS X 10.7.x; because on 10.6.8, which I > use, LibreOffice works quite well (if no accessibility features are enabled > and > if the user profile is clean). One reason could be the way Apple delivers its > JRE/JDK now (see, e.g., bug 44679). > > > @Ran Liwag: > Thank you very much for the bug report! I'm sorry that LibreOffice crashes so > often for you. We can, however, try to find out if the reason for these > crashes > is a known problem (and therefore a solution/workaround exists). > > 1) Could you please first try to reproduce with a brand new LO profile (see > http://wiki.documentfoundation.org/UserProfile)? We have at least on similar > bug report (see bug 51323) which reports about many crashes on MacOS X 10.7.x, > which was simply solved by resetting the user profile. Maybe this will help > you, too, so please try this. > > 2) Do you have any accessibility utilities enabled? This is to say, have you > enabled any of the options in the section "Universal Access" of the MacOS X > System Prefererences? E.g., "VoiceOver" or "Zoom" or "Enable acces for > assistance devices"? Or do you have installed any other special utilities like > a screenreader for people with visual impairment, or some window management > application like "Moom", or anything similar? This point is important because > many accessibility utilities are known to cause crashes with LibreOffice ... > (see e.g. bug 47368 with many duplicates). So please try to disable any such > settings and utilities. > > There is a good chance that one of these suggestion helps you. Please try them > and report here if one of them has helped to make LibreOffice run more stable > for you -- or not. Thank you very much in advance! If no one of these > suggestions helps, we can take further steps to track down the problem. I have tried resetting the user profile, disabling auto-updating, and disabling accessibility preferences and none of them have worked. But I have found my problem. I have a windows snapping program for the Mac (like in Windows 7), and it relied heavily on accessibility services. I disabled it. Thank you for your help. -- Configure bugmail: https://bugs.freedesktop.org/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are the assignee for the bug. _______________________________________________ Libreoffice-bugs mailing list [email protected] http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
