https://bugs.documentfoundation.org/show_bug.cgi?id=106681

--- Comment #30 from LibreTraining <libretraining.tutori...@gmail.com> ---
It appears part of the problem is these ridiculous personas.
Let’s remove all the useless fluff and nonsense about politics and eating
habits and look at how they actually use LibreOffice

Primary (Beginner) Benjamin – ignorant, lazy, slacker who will only use the
bare minimum of features which he can figure-out with an absolute minimum of
effort.
So the lofty goal of the Design Team is to cater to this basic idiot.

Primary (Expert) Eve – writes studies and reviews. (how vague)
How about some info about what features she actually uses to create these
studies and reports?
This should be the Beginner/Novice. At least she has a brain and some
initiative.

Secondary (Admin) Adrian – does not even use LibreOffice. <rolls-eyes>

If these are your target audience/user that explains the lack of support for
knowledgeable users.

Where are the REAL users?

Office Worker (Beginner)
We keep seeing the reports about this government agency or that city that has
dumped MS Office and moved to LibreOffice.
What problems will they encounter?
What features do they use?
What missing features do they need?
How are they going to convert all their documents?
How are they going to standardize on new style sheets?
How are they going to attach the new style sheet when that basic feature is
still missing?!

Student/Academic (Intermediate/Advanced)
Many educational institutions support using LibreOffice.
These users will take the time to actually learn to use LibreOffice because
they need the features required to create term papers, academic studies, and
other long documents.
What features do they use?
What missing features do they need?
Why do the default settings for creating an index bear no resemblance to the
real world?
Every time these users must recreate settings which are actually required. Dumb
defaults.
Many of these documents will be submitted as PDFs, or DOCs, or ODTs.
Why is there still no way to create links in the index?
That is ridiculous.

Author (Intermediate/Advanced)
Books are written using word processors. Duh.
Today many books are only available physically print or as an ebook. 
PDFs are getting harder to find.
Where do you think the thousands and thousands of books on Amazon, iTunes, etc.
come from?
Authors write their books in Word, or LibreOffice, or other word processor.
And while doing so they have to make sure to the document is structured
properly so it will convert properly to its final form.
What features do they need?
How about a toolbar with the proper styles they need?
How about a working search for direct formatting and replace with a proper
style?


These personas are REAL users who use LibreOffice everyday for real world
applications.
Not some lowest-common-denominator lazy slacker who could use any word
processor, poorly.

The idea that the above personas are some small insignificant percentage of
users is ridiculous.
The office workers alone would be hundreds of thousands, if not millions of
users.
Upper level students, academics, authors – hundreds of thousands.

Dump these useless silly personas and replace them with some real world
personas.
Then have a goal to attract, and to support, these intelligent motivated real
users.

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