https://bugs.documentfoundation.org/show_bug.cgi?id=108208
--- Comment #6 from [email protected] ---
(In reply to V Stuart Foote from comment #5)
> We would need to see an uninstall log of the Microsoft Installer --
> msiexec.exe -- from the command prompt for the attempt.
>
> Chances are the Microsoft Installer service needs to be stopped and
> reregistered.
>
> <Win>+X
> select the Command Prompt (Admin) --or Power Shell (Admin) if enabled--
> enter: "msiexec.exe /unregister"
> enter: "msiexec.exe /regserver"
>
> If errors, your Windows update is unstable. If no errors displayed, proceed
> a logged uninstall attempt (adjust the *.msi to match what you'd installed).
>
> enter: "msiexec.exe /x LibreOffice_5.3.1.2_Win_x64.msi /L*v
> lo5272uninstall.txt"
>
> Zip the log up and post it.
(In reply to V Stuart Foote from comment #5)
> We would need to see an uninstall log of the Microsoft Installer --
> msiexec.exe -- from the command prompt for the attempt.
>
> Chances are the Microsoft Installer service needs to be stopped and
> reregistered.
>
> <Win>+X
> select the Command Prompt (Admin) --or Power Shell (Admin) if enabled--
> enter: "msiexec.exe /unregister"
> enter: "msiexec.exe /regserver"
>
> If errors, your Windows update is unstable. If no errors displayed, proceed
> a logged uninstall attempt (adjust the *.msi to match what you'd installed).
>
> enter: "msiexec.exe /x LibreOffice_5.2.7.2_Win_x64.msi /L*v
> lo5272uninstall.txt"
>
> Zip the log up and post it.
Did this and got no errors.
<Win>+X
select the Command Prompt (Admin) --or Power Shell (Admin) if enabled--
enter: "msiexec.exe /unregister"
enter: "msiexec.exe /regserver"
Did this:
enter: "msiexec.exe /x LibreOffice_5.3.1.2_Win_x64.msi /L*v
> lo5272uninstall.txt"
I got a box labeled "Windows Installer" and it said "This installation package
could not be opened. Verify that the package exists and that you can access it,
or contact the application vendor to verify that this is a valid Windows
Installer package."
I don't know what you mean by zip the log and post it. Where is the log?
Dale
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