https://bugs.documentfoundation.org/show_bug.cgi?id=113415
Bug ID: 113415
Summary: Customizable "Get Help Online" and "Send Feedback"
links in Help menu
Product: LibreOffice
Version: 6.0.0.0.alpha0+ Master
Hardware: All
OS: All
Status: UNCONFIRMED
Severity: enhancement
Priority: medium
Component: framework
Assignee: [email protected]
Reporter: [email protected]
Currently we have hardcoded URLs for the Help -> Get Help Online and Send
Feedback menu items, pointing to hub.libreoffice.org that takes users to the
Askbot and the https://www.libreoffice.org/get-help/feedback page.
Now I'm in a situation where I'd like to customize these and centrally set up
organization specific links so that:
- we could have localized and site specific help contents/training materials
instead of the Askbot link
- and Feedback - or rather support requests - could be directed towards the
company ticketing system / customer service.
These menu items have good visibility from users POV, but in case of managed
workstations the community based support resources just don't cut it.
This is why I'm requesting this enhancement.
Of course the default values of future configuration keys should be the current
hard coded community resources.
Code pointers:
https://opengrok.libreoffice.org/search?project=core&q=&defs=&refs=SID_SEND_FEEDBACK&path=&hist=&type=
https://opengrok.libreoffice.org/search?project=core&q=&defs=&refs=SID_Q_AND_A&path=&hist=&type=
A similar option is already implemented for the Help -> About -> Website
button:
https://opengrok.libreoffice.org/xref/core/cui/source/dialogs/about.cxx#118
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