https://bugs.documentfoundation.org/show_bug.cgi?id=115405
Bug ID: 115405
Summary: Failure to launch Libreoffice 6 after installation
Product: LibreOffice
Version: 6.0.0.3 release
Hardware: x86 (IA32)
OS: Windows (All)
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: LibreOffice
Assignee: [email protected]
Reporter: [email protected]
Description:
When I double clicked icon on the desktop after installing LibreOffice 6 from
the MSI, I was shown an error message that said "The program can't start
because api-ms-win-core-synch-l1-2-0.dll is missing from your computer. Try
reinstalling the program to fix this problem." So, I tried to reinstall the
program and this time tried the "REPAIR" option. But the problem persists. What
am I doing wrong?
Steps to Reproduce:
1.Double Click on the icon on the desktop
2. There is the error message on your desktop
3.
Actual Results:
An error message was shown that said "The program can't start because
api-ms-win-core-synch-|1-2-0.dll is missing from your computer. Try
reinstalling the program to fix this problem.
Expected Results:
The Libreoffice should have started.
Reproducible: Always
User Profile Reset: No
Additional Info:
The OS is Windows 7. Libreoffice 5.4 was already installed when Libreoffice 6
was installed. Actually LO 6 setup overwrote the components onto LO 5.4. I
earlier saw this problem with LO 5.0 which was rectified in the latter
releases.
Please
User-Agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko)
Chrome/63.0.3239.132 Safari/537.36 OPR/50.0.2762.67
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